How to set specific user "Automatically Login" to certain Queue

  1. 2 years ago

    Hi Nicolas,

    How to set specific user "Automatically Login" to certain Queue

    Example :

    I have user 4001,4002,4003 dan i have queue A,B,C

    User 4001 if login from fop2 automatic add to queue A
    User 4002 if login from fop2 automatic add to queue B & C
    User 4003 if login from fop2 automatic add to queue A & C

    Thanks

  2. admin

    16 Feb 2017 Administrator

    Do you have the queue login plugin? You need that for starters.

    Then you need to configure the plugin via FOP2 Manager, and enable automatic login

    Then you need to create groups in the FOP2 Manager, one group for each queue group you want to use

    Then uou need to edit users via FOP2 Manager, and be sure they can only see the queues you want them to auto sign on (and not all queues). Yo do that by selecting specific groups for each user, include the respective queue group and perhaps all extensions, all trunks, all conferences.

    Restart fop2, and nothing else.

  3. Hi Nicolas,

    OK , it working now.

    Thanks your best support:)

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