Call Center Stats Blank

ctiefelctiefel
in Support
Our Call Center Stats Pro blanked out. It was working fine this morning and now the only thing that has data is the real time tab. We have restarted the service and made sure the cron job was running. Any thoughts on what it could be?

Comments

  • AlexRSAlexRS
    Hi! Did you check you sql database?
  • ctiefelctiefel
    How would I do that?
  • AlexRSAlexRS
    edited March 2017
    Firstly, ps -ax | grep sql. Then, if you havnt phpMyAdmin, try to connect to mysql by 
    mysql --user= -p --host= [database]
    (fill user, host and add database from you conf) and make some selects.

    PS. may be more easy is enable debug in config.php and add printrscreen to the top..
    Sorry for my English=)
  • ctiefelctiefel
    We got this figured with help of the guys at Asternic. One of the services was not running so the tables were not populating.
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