First of all, please accept my apologies for not being able to respond on the Forum lately. I have been traveling a lot lately (attending conferences, and for work).
It does not mean any of our products are dead. Not at all. There is constant work, effort and love being put into all of our products. There are frequent releases, you can check the ChangeLogs for each product to see that additions/fixes are done almost on a daily basis.
I am grateful for the users that take the time to participate in this forum and help others, and I want to let you know that you will still receive direct support for me when I am available on our sites.
Sometimes you might not see it, but believe me there is lots being done: from making the software work with newer versions of Asterisk (there are recent changes for compatibility with Asterisk 14), adding support for more backend engine configurations, adding new features, fixing bugs and doing support.
You might find me or my colleagues online at the live help at www.fop2.com and www.asternic.net for live/real chat, with very knowledgable people (not bots, not outsourced). Email is unfortunately not a good medium any longer for support (for me at least). When doint support we need to ask a lot of questions to get a grasp or idea of a problem, and doing so via email takes forever. The ticketing system we have setup is broken and I really did not have the time to fix it. I will probably take it down and rely on the live help builtin ticket or move to our own customer portal.
I am pushing updates to Asternic CDR Reports, Asternic Call Center Stats, FOP2 and plugins every week, trying to schedule on a new release every month for FOP2 and probably the Asternic suite. Sooner than later I will release the Dialer officially, I am nearly a feature freeze point and then it goes to testing and documentation process. It is quite powerful.
I am not very good communicating stuff, I enjoy coding and engineering challenges more than writing a nice post about a new release. We do not have marketing people helping out, and that is probably why you might get the sense of abandonment, Just check the live help from time to time, or check the download pages for every product and keep an eye for new versions.