Agent logged out from Queue DND in Fop not longer visible

  1. 11 months ago

    Hi
    using 2.31.18 plugins Presence Box DND Integration,Queue Pause from Presence box

    Agent logged in via fop to queues , make pause or DND unpause and "undnd" - all ok

    Now Agent goes to DND and later logged aut from queue - in fop the DND is gone the databse /fop2state/SIP/XX is deleted,
    the DND/XX is not deleted - so the extension XX is still DND but not longer show in FOP

    br

    Marcelo

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