1.<> Shows as call waiting in queue

  1. 2 weeks ago

    We get situations where we will get "phantom" calls showing in the queues. For example, it might show "1.<> 00:00:51" Sometimes it will show a full number but when an agent tries to pick up the call, nothing happens.

    We are running Fop2 version 2.31.21 on Freepbx 14 running Asterisk 16.
    FreePBX 14.0.5.28
    Asterisk 12.7.5-1902-3.sng7

    The only thing that seems to resolve this is to restart the fop2 service but that is very disruptive as this happens several times a day.

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