We have a setup where there are a number of support people and then administration. We would like to setup so that the support people can see who is online from both groups, but they should not be able to see the caller ID information for calls that the administration group is on. This works, BUT now the administration group cannot see the caller ID either. This even effects your extension when logged in (ie. Extension 500 cannot see caller ID for extension 500).
Is there a way to resolve this issue and if not, can this be submitted as a feature request going forward. Thanks!