phone book issue on V 2.31.22

  1. 3 weeks ago

    we have just installed new version (2.31.22) and facing problem with the calls originated from phone book, seems the call origination structure has a problem, see bellow debug:

    IP:50168 <= <msg data="34|dial|MRABC<90123456789>|xxxxxxxxxxxxxxx" />

    -- PROCESS_FLASH_COMMAND origen 34 accion dial destino MRABC<90123456789> password xxxxxxx

    VALIDAR USUARIO 1000@GENERAL

    validate password using key xxxxxxxxx

    VALIDAR USUARIO 1000 OK con clave regular (IP:50168)

    Validation ok, have all permissions for 0

    It's blessed into class FOP2::Extension

    ++ GET SERVER for SIP/1000 = localhost

    It's blessed into class FOP2::Extension

    127.0.0.1 -> Action: Originate
    127.0.0.1 -> Channel: SIP/1000
    127.0.0.1 -> Exten: MRABC<90123456789>
    127.0.0.1 -> Context: from-internal
    127.0.0.1 -> Priority: 1
    127.0.0.1 -> CallerID: 1000 <1000>
    127.0.0.1 -> Async: True

    127.0.0.1 <- Response: Error
    127.0.0.1 <- Message: Extension does not exist.

    -- TIMER asterisk_ami_connect and async config check

  2. admin

    Mar 25 Administrator

    Hi,

    Did you upgrade from previous version? It seems you have a mixed up version between fop2_server and fop2.js client files. A dial command from the client/browser will show like this:

    <msg data="34|dial|90123456789!TVJCQUM=|41c2f73d1642b78450f650459a281db9" />

    Try to clear up your browser cache.

    Best regards,

  3. this server had major problem and we di fresh installation of freepbx 13 and restored the old database, fop2 also installed again and we found new installation is different version from old one, there might be issue with old data restored and conflict with new fop2 version
    kindly advise how to resolve

  4. clearing cache does not help

  5. when use the filter box, it shows like below:
    : MR ABC <0123456789>

    seems data parsing is wrong, right? looking forward to hearing from you

  6. admin

    Mar 26 Administrator

    If you create a new entry in the phonebook and try to dial that entry, do you have that problem also ?

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