corswors

Member

Last active 6 years ago

  1. 6 years ago
    Mon Aug 27 09:55:17 2012
    corswors posted in Names not updating.

    Still no reply please help i need it decpretaly :o

  2. Tue Aug 21 11:38:50 2012
    corswors posted in Names not updating.

    Hi there.

    Please advise if the below is correct ?

    (13:27:59)(Asterisk Unit 2) ast-U2 asterisk # asterisk -rx "queue show any-res-general-queue"
    any-res-general-queue has 0 calls (max unlimited) in 'rrmemory' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0% within 30s

    Members:

    SIP/5608 with penalty 2 (Unavailable) has taken no calls yet
    SIP/5334 with penalty 1 (Unavailable) has taken no calls yet

    No Callers

    My button below:

    [SIP/5334]
    type=extension
    extension=5334 ?
    group=Reservations
    context=local-sip ?
    label=Natasha
    mailbox=5334@post-office
    extenvoicemail=8500@default

    The other buttons has the same entries as above button and they work !!

  3. Tue Aug 21 07:55:32 2012
    corswors posted in Names not updating.

    Please advise still awaiting feedback ? :cry:

  4. Thu Aug 16 14:28:24 2012
    corswors posted in Names not updating.

    Hi there.

    See comments below your pointers.

    1) the label is too long and overflows, the css style is to hide that, if you mouse over, a tooltip will display the full label. You can also change the .css style and increase width or reduce font size

    When i hover over faulty button its shows NONE even over working buttons with label name its show NONE when mosue is howered over button.

    2) the extension@context for that button matches a Local/extension@context queue member. In that case, the label will be renamed to the one set as member name. If you set the member name to the agent number, then the button will display that number.

    I dont understand in what you are explaing were do i see those entries you explaned. Do i have to add thsoe mentioned entries in to my exsiting button entries ?? EX:

    [SIP/5334]
    type=extension
    extension@context
    Local/extension@context
    extension=5334
    group=Reservations
    context=local-sip
    label=NatashaN (This is NOT displaying on BUTTON)
    mailbox=5334@post-office

  5. Fri Aug 10 07:13:07 2012
    corswors posted in Names not updating.

    Hi Nicolas.

    Thank you very much for your reply aprricaite yout time and work. :P

    O yes i forgot :roll: :oops: about adding the queues in buttons.cfg file. I have added the queue similar to yours,example as below:

    [QUEUE/iex-support-queue]
    type=queue
    label=IEX Support
    ;extension=5320
    context=default

    The only concern i still have is the button 5334 that is not displaying the name on the buttons some times this happens and i have tried examples from working buttons but still it refuses to display the name on the button of some specific numbers. Below is a exampe i have made in the buttons.cfg:

    [SIP/5334]
    type=extension
    extension=5334
    group=Reservations
    context=local-sip
    label=NatashaN (This is NOT displaying on BUTTON)
    mailbox=5334@post-office
    extenvoicemail=8500@default

    Please advise further thanking you in advance for your time :mrgreen:

  6. Tue Aug 7 13:54:00 2012
    corswors posted in Names not updating.

    Hi there i read this post and need to know how do i access the fop2admin is it via a link or how do i know its working it may help with the updating of changes to FOP2?

    I have updated extention in buttons.cfg file and added new queues in the group entries in the fop.cfg

    Both files were saved and fop2_server serves was stoped and started again.

    Below is what if have changed in the fop.cfg file :

    group=queues2:QUEUE/any-queue,QUEUE/any-booking-queue,QUEUE/vms5480-queue,QUEUE/iexchange-queue,QUEUE/flexi-queue,QUEUE/iex-general-queue,QUEUE/iex-itime-queue,QUEUE/iex-activate-queue,QUEUE/iex-travel-queue,QUEUE/iex-support-queue

    group=reservations:SIP/5601,SIP/5602,SIP/5603,SIP/5604,SIP/5605,SIP/5606,SIP/5607,SIP/5608,SIP/5609,SIP/5334,SIP/5336,SIP/5339,SIP/5331

    ;;Res Users
    user=5339:TarynH:dial:reservations
    user=5339:TarynH:dial:queues2

    Below is what if have changed in the buttons.cfg file :

    [SIP/5334]
    type=extension
    extension=5334
    group=Reservations
    context=local-sip
    label=NatashaN
    mailbox=5334@post-office
    extenvoicemail=8500@default