255

Member

Last active 2 years ago

  1. 2 years ago
    Fri May 12 05:17:52 2017
    255 started the conversation New Function?.

    I would really like a module that logs users in and out of queues at specific times (especially OUT).

    Maybe there is a way to do this at the moment someone can tell me about?

  2. 8 years ago
    Tue Aug 9 02:37:28 2011
    255 started the conversation How to disable DND dropdown.

    Hey,

    Can someone please help me. What file do I edit to disable DND in the drop down menu?

    We are on the latest version.

    With thanks

  3. 9 years ago
    Wed Jun 16 20:04:04 2010
    255 started the conversation Action Buttons.

    Hey Guys,

    I have now had a number of customers ask that the ACTION buttons have text under them explaing what the acions are. I do realise that you can "mouse over" the buttons, but the users would rather have the buttons with a smaller logo and a text describer of the action...

    Are there any options for these buttons??

  4. Wed Jun 16 07:42:15 2010
    255 started the conversation Call Queue issue.

    I have a customer with a unique issue. The customer has a support desk which a queue assigned to it. The problem is that quite often agents within the queue put themselves on "Do Not Disturb" via the FOP2 interface and then will "click" on a incoming call to answer a call in the queue to help colleges out.

    The issue is that about half of the time using this methodology FOP2 allows the call to be picked up, the other half it just cuts the call off???

    Any ideas where to look for this problem??

  5. Thu May 6 05:15:11 2010
    255 started the conversation Multiple Servers with FreePBX.

    Good Afternoon all,

    I have a site I'm trying to configure multiple servers. I have added the 2nd server into fop2.cfg (/var/local/fop2/fop2.cfg) and also on the remote site I have added the Manager IP address in manager_additioanl.conf (/etc/asterisk/manager_additional.conf) into the remote server (second server).

    The second server has all the same rights and passwords as the 1st Server.

    The issue is that when I run ./autoconfig-users-freepbx.sh from the 1st server, all I get to see is the extensions and trunks etc that are based on the 1st server?

    So FOP2 only displays the 1st server. How do I get it to display the 2nd server information to display???

    The 2 servers are in different countries and I have TCP 5038 NATed. Is there any other ports that I require to make this work??

    Thanks for your help.

    Alan Scott
    Logical Solutions, NZ

  6. Mon Feb 22 03:57:01 2010
    255 started the conversation Showing Extensions Call Forward.

    Is it possible to show if an extension is call forwared? If so how?

    If not is this function in the next release?

    Thanks

  7. Sun Feb 21 22:16:24 2010
    255 started the conversation Show Extensions With Call FWD set.

    I have a number of customers asking to be able to see when a extension is set to call FWD and where it is being forwarded to?

    Is this in the next release???

    Thanks

  8. Tue Feb 2 01:31:39 2010
    255 posted in User Permissions.

    Still having the same problem as before, although I have cleaned up the code a bit.
    This is the revised code.

    #!/bin/bash
    
    for EXTNO in `cat /etc/asterisk/voicemail.conf | grep "=>" | cut -d, -f1 | sed 's/ => /:/g' | cut -d: -f1`
    do
    
     for CHKNO in `cat ./manual-user-rights.cfg | cut -d: -f1`
     do
    
      if [ "$EXTNO" == "$CHKNO" ]
      then
    
       PERMISSIONS=`cat ./manual-user-rights.cfg | grep "$EXTNO" | cut -d: -f2`
       SECRET=`cat /etc/asterisk/voicemail.conf | grep "$EXTNO =>" | cut -d, -f1 | sed 's/ => /:/g' | cut -d: -f2`
    
       echo "user=$EXTNO:$SECRET:$PERMISSIONS"
    
      fi
    
     done
    
    done
    
    echo "buttonfile=autobuttons.cfg"

    When I call the script directly it executes fine, with correct output. When I execute 'fop2_server restart'. It executes the script but the config from the script doesn't seem to be loading. When I execute 'service fop2 restart' the script doesn't even get executed.

    Output from the script when called directly:

    user=4006:4006:pickup
    user=4003:4003:all
    user=4256:4256:pickup,hangup,dial
    buttonfile=autobuttons.cfg

    The format of 'manual-user-rights.cfg' is:

    ext:permissions
    4003:all
    4006:pickup
    4256:pickup,hangup,dial

    It doesn't appear to be a file permission issue as I am using the default file. If I use the default script, It runs when 'service fop2 restart' and 'fop2_server restart' are executed whereas if I use my code, it only runs on 'fop2_server restart'

    Any help would be greatly appreciated

  9. Mon Feb 1 22:59:18 2010
    255 posted in User Permissions.

    Can we please chat to you online???

  10. Mon Feb 1 22:58:41 2010
    255 posted in User Permissions.

    Hi.

    The user secret and extension are both held in the $USER variable.

    Thanks about the reload info.

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