williamj

Member

Last active 9 months ago

  1. 9 months ago
    Thu May 24 04:43:41 2018

    Hi There
    We installed FOP2 with freepbx and asterisk, using device/user mode and pjsip.

    The issue we are having is the FOP2 stop updating the extension status after a while.

    We enabled the debug level to 15, and notice below error
    127.0.0.1 <- Event: PresenceStatus
    127.0.0.1 <- Privilege: call,all
    127.0.0.1 <- Exten: *80176
    127.0.0.1 <- Context: ext-local
    127.0.0.1 <- Hint: &Custom:DND176
    127.0.0.1 <- Status:
    127.0.0.1 <- Subtype:
    127.0.0.1 <- Message:

    127.0.0.1 <- Event: UserEvent
    127.0.0.1 <- Privilege: user,all
    127.0.0.1 <- Channel: PJSIP/111645-00002905
    127.0.0.1 <- ChannelState: 4
    127.0.0.1 <- ChannelStateDesc: Ring
    127.0.0.1 <- CallerIDNum: 111645
    127.0.0.1 <- CallerIDName: device
    127.0.0.1 <- ConnectedLineNum: <unknown>
    127.0.0.1 <- ConnectedLineName: <unknown>
    127.0.0.1 <- Language: en_AU
    127.0.0.1 <- AccountCode:
    127.0.0.1 <- Context: macro-user-logoff
    127.0.0.1 <- Exten: s
    127.0.0.1 <- Priority: 3
    127.0.0.1 <- Uniqueid: 1527123982.16489
    127.0.0.1 <- Linkedid: 1527123982.16489
    127.0.0.1 <- UserEvent: UserDeviceRemoved
    127.0.0.1 <- Data: 176,111645

    127.0.0.1 <- Event: DeviceStateChange
    127.0.0.1 <- Privilege: call,all
    127.0.0.1 <- Device: Custom:FOLLOWME111645
    127.0.0.1 <- State: INVALID

    127.0.0.1 <- Event: UserEvent
    127.0.0.1 <- Privilege: user,all
    127.0.0.1 <- Channel: PJSIP/111645-00002905
    127.0.0.1 <- ChannelState: 4
    127.0.0.1 <- ChannelStateDesc: Ring
    127.0.0.1 <- CallerIDNum: 111645
    127.0.0.1 <- CallerIDName: device
    127.0.0.1 <- ConnectedLineNum: <unknown>
    127.0.0.1 <- ConnectedLineName: <unknown>
    127.0.0.1 <- Language: en_AU
    127.0.0.1 <- AccountCode:
    127.0.0.1 <- Context: macro-user-logoff
    127.0.0.1 <- Exten: s
    127.0.0.1 <- Priority: 3
    127.0.0.1 <- Uniqueid: 1527123982.16489
    127.0.0.1 <- Linkedid: 1527123982.16489
    127.0.0.1 <- UserEvent: UserDeviceAdded
    127.0.0.1 <- Data: 111645,111645

    EV: error in callback (ignoring): Can't call method "setQualify" on an undefined value at script/fop2_server.pl line 13036.

    Then fop2 stop receiving the AMI event from asterisk, no log in the debug log.

    Can you shed some lights on this? Or if you need more information, let me know.

  2. 5 years ago
    Mon Jan 13 05:48:10 2014

    Reinstall fop2 2.27 solved the problem. Thank you.

  3. Thu Jan 2 23:13:10 2014

    I tried to clear the cache (on both firefox and chrome)

    But still the issue persists.

  4. Fri Dec 20 00:15:36 2013
    williamj started the conversation unwanted string in Conference button.

    Hi

    Hope you can help me. I currently installed freepbx and Fop2. Most of the functions are working fine except the conference button.

    If someone dial the conference extension and join the conference. I can see a long string within the conference field.

    [{"ismarked": "off", "ismuted": "off", "istalking":"off", "conference":"CONFERENCE/300", "channel": "1", "name": "1001 Extension 1001"}]

    It only happens for conference. The queue button is working fine. Any idea? Thanks.

    Server: Debian Wheezy
    Asterisk Version: 11.5
    Freepbx Version: 2.11
    Fop2 Version: 2.27
    confbridge is used.