Last active 2 years ago

  1. 2 years ago
    Wed Jul 26 16:22:53 2017
    jgrace13 started the conversation Can't install AutoWrapup.

    I've bought and registered the licence for Autowrapup. I know I need to declare it in fop2.cfg like this:


    But there is no code in /var/www/fop2/plugins/ for Autowrapup and it is not working.

    How do I get this installed and working?

  2. 4 years ago
    Mon Feb 2 18:57:25 2015
    jgrace13 started the conversation Disable click and pickup call from queue?.

    Is there a way to disable an agents ability to left click and Pickup a call directly from the queue?

    When an agent does that, the call is not recorded and no record of it is kept for display in Call Center Stats Pro.

  3. Tue Jan 27 17:45:44 2015
    jgrace13 joined the forum.