kelmore

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  1. 2 years ago
    Mon Sep 26 19:11:44 2016
    kelmore posted in Queue Agents not ALWAYS shown.

    fop2_server version 2.31.03

    About 24 sec after starting a VPN connection, the queue members disappear. If a call is active, the call will display even without the queue members present. They will come back with a refresh/re-login.

    When I stop the VPN connection, the queue members disappear immediately.

    Everything else seems to work fine other than the queue members.

  2. Tue Sep 20 16:18:39 2016
    kelmore posted in Queue Agents not ALWAYS shown.

    The Queue Agents disappear when I activate a VPN connection. It requires a page refresh and re-login to bring them back. Everything else comes back fine after the VPN connection, what is different about the Queue members that they don't refresh?

  3. Thu Aug 18 21:50:10 2016

    I'd be happy to test it out. We're on the 64bit version.

  4. Fri Aug 5 19:27:43 2016
    kelmore posted in Queue Agents not ALWAYS shown.

    We see the same thing. Tried clearing the cache as well.

  5. Wed Aug 3 19:57:25 2016
    kelmore posted in FOP 2.31.03 Released!.

    "Fixes warning error when login out from FOP2 Manager"

    When I log out of FOP2, the login page refreshes continually every ~30 seconds. What is the purpose for this?

    I always get the error message "Invalid Credentials", but the password is stored in google. If you log out, I think the page auto-refresh should not happen, and the error message shouldn't pop up.

  6. Wed Aug 3 19:29:21 2016

    I get this often too. The only thing I've found that helps is setting up a separate machine next to the user, like a spare laptop on their desk simply for FOP2. The disconnects stop happening when I do this. If they don't have a separate machine, the disconnects range from a few times a day to sometimes every 10 minutes. Try with a separate machine and see if your disconnects stop too.

    We use google chrome. I know it have a tab discarding feature, but I've disabled that and no improvement.

    http://forum.fop2.com/4236-lot-of-refresh-on-screen-fop/p1#p11939
    http://forum.fop2.com/4192-queue-login-window-pops-up-every-so-often/p1#p11854

  7. Tue Aug 2 23:26:41 2016
    kelmore posted in Changelog in FOP2 Manager.

    I updated to the latest FOP2 2.31.03 which included FOP2 manager 1.1.4 - I can see the changelogs now
    Thanks!

  8. Tue Aug 2 23:13:39 2016
    kelmore posted in Changelog in FOP2 Manager.

    I have 1.1.3
    I suppose I need to follow the instructions here to update:

    http://www.fop2.com/docs/installation.php#FOP2Manager

  9. Tue Aug 2 18:51:27 2016
    kelmore posted in Changelog in FOP2 Manager.

    Where would I see the changelog?

    There is currently an update for the minibrowser to 1.0.3, but I don't see a changelog near the update button. Maybe this update was available before July 27, and we will begin to see changelogs going forward for future updates?

  10. Thu Jul 7 01:08:05 2016
    kelmore posted in Changelog in FOP2 Manager.

    Any changelogs we could see for the plugin updates? I see there are a number of updates recently!
    Thanks

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