Last active last year
I have Full version FOP2 & chat is not shown when click on any agent on the FOP2 , kindly need your help ?
After Checking 3 is on ..
What to do ?
Every Time Server restarted FOP2 dosnot work automatically like before ...
I have to start it manually & (pgrep fop2 )..
Kindly help how we can make it autmatically..
i face major problem with Queue login
It doesn't work properly because it didn't auto-login or auto log out agents ..
Many thanks for your help it works now .
Kindly try to find solution because agents remove themselves from queue & that affect on SLA , and also i cannot remove it because it will affect on presence and they will not take break..
Dear Sir :
I have a problem that I cannot disable queueagent from the agent , i don't want let them add or remove themselves from the queue.
I have tried to remove queueagent from a template but after that agent cannot make break or pauses.
I want agents only do ( break & pauses - transfer - chat)
I have found a plugin call Popup on Bridged Calls Plugin installed but not enabled as attached , how can i uninstall it if it can affect while not enabled ?
I want to clarify note here that my problem is related to URL pop up not Square pop up..
Kindly help me at that , i face this problem after update to the latest verison