Last active 5 weeks ago
I have FOP2 Version 2.31.19 running on Issabel 4.0. I chaged agents names on a queue, but the names on the queues group remain the same. I've tried all the instructions I found on the forum but the queue reload all command. I was afraid to loose the statistics. How can I make the names of the agents on the queue group syncronize with the current names on the actual asterisk extensions ?
When I run asterisk -rx "queue show" I still see the old names. But is there a way to update the names without loosing the statistics ?