zystemsgo

Member

Last active 5 years ago

  1. 5 years ago
    Wed Jul 9 02:34:52 2014
    zystemsgo started the conversation Chrome Extension Notifications.

    Notifications on Google Chrome stopped working after I upgraded to version 2.27. Today, I upgraded to the latest FOP2 chrome extension and notifications still do not work. The interesting part is if I go to the FOP2 Extension Options and make a change, the notification works until I close the browser and then it stops working again until I make another change in FOP2 Extension option. Any ideas?

    Thanks
    -Dimitry

  2. 6 years ago
    Thu Sep 13 15:08:09 2012

    I think my question was unclear. I meant to say if a call comes through a queue, have one timeout and if a call comes directly to an extension, have another timeout. I hope that makes more sense.

    Thanks
    -Dimitry

  3. 7 years ago
    Fri Mar 2 01:59:04 2012
    zystemsgo posted in Ability to play recorded calls.

    Which permissions will give the user to see all the recordings? I have users which do no have all permissions but they can still see all the recordings.

    Thanks
    -Dimitry

  4. Thu Mar 1 13:38:38 2012
    zystemsgo posted in Ability to play recorded calls.

    I finally got the fop2recordings updated with all the recorded calls. Can someone give me some ideas on how I can set permissions on recorded calls. I would like admin to be able to listen to all, managers to listen to a certain group of calls and everyone else to listen to their own calls. Should I create another flag in the database or go off the owner extension?
    Any ideas would be appreciated.

    Thanks
    -Dimitry

  5. Fri Dec 23 14:03:07 2011
    zystemsgo posted in Documentation on permissions.

    Can you explain the difference between meetme, queueagent and queuemanager?

    Thanks
    -Dimitry

  6. Fri Dec 23 04:15:00 2011

    That is great!

    Thank you

    -Dimitry

  7. Fri Dec 23 04:06:12 2011
    zystemsgo posted in Ability to play recorded calls.

    We have recordings on for all calls, will future versions have the ability to listen to them?

    Thanks
    -Dimitry

  8. Fri Dec 23 04:04:05 2011
    zystemsgo posted in Documentation on permissions.

    I documented what I thought all of the permissions meant. Could you fill in the blanks or ? and update the ones I did not document correctly?

    all = all permissions

    dial = Have the ability to dial using fop2

    hangup = Have the ability to hangup anyones phone

    hangupself = Have the ability to hangup only your phone

    meetme = ?

    pickup = Have the ability to pickup from a queue

    record = Have the ability to record anyones conversation

    recordself = Have the ability to record your conversation

    sms = ?

    smsmanager = ?

    spy = Have the ability to spy on a call

    transfer = Have the ability to transfer a call internally within the system

    transferexternal = Have the ability to transfer a call internally and externally within the system

    queuemanager = Have the ability to add or delete from the queue

    queueagent = ?

    phonebook = ?

    chat = ?

    preferences = ?

    voicemailadmin = Have the ability to listen to anyones voicemail

    Thanks
    -Dimitry

  9. Fri Dec 23 01:38:34 2011
    zystemsgo started the conversation Documentation on permissions.

    Is there new documentation that talks about the permissions in fop2? The current documentation only explains some basic permission features but there are a lot more and was wondering what they do.

    Thanks
    -Dimitry

  10. Fri Dec 23 01:36:31 2011
    zystemsgo started the conversation Ability to give admin rights to only certain mailboxes.

    It would be nice to have the ability to give admin rights to only certain mailboxes. We have an emergency mailbox that everyone accesses to listen to voicemail. It would be nice to click on the mailbox through fop and listen to the voicemail. I do not want to give everyone voicemailadmin rights.

    Thanks
    -Dimitry

View more