Plugins — FOP2 Forum

Wallboard agents table not updating

kterah — Thu, 05 Mar 2026 11:34:31 +0000

I have wallboard plugin installed on issabel4, fop2_server is running ok. But the agents table is not shoing their statistics like: Inbound, Outbound, Refused calls, and session times. I have moved the board from one server to a new one, it was working fine on the old one. Please advise how I can get these stats to show.

Thank you

Terah

FOP2 Issabel 5 error: "Could not connect to port 4445 using regular websocket protocol"

ameth — Wed, 12 Feb 2025 04:45:39 +0000

A penas instale Issabel 5 e intento abrir el FOP2 me sale el error "Could not connect to port 4445 using regular websocket protocol", pero el FOP2 Manager si me abre. Tengo desactivado el firewall en Issabel, y en el firewall del Linux tengo habilitada la regla par el puerto 4445.
Cuando ejecuto:
netstat -lnp | grep 4445
Este es el resultado:
tcp 0 0.0.0.0:4445 0.0.0.0:* LISTEN 9076/fop2_server
Probe desactivando temporalmente el firewall para probar:
systemctl stop firewalld
Pero sigue saliendo el mismo error.
Alguna idea de donde revisar o que configuración adicional toca realizar?
Muchas gracias

Listen / Whisper icons

netflo — Thu, 07 May 2026 14:58:33 +0000

We have listen/whisper set up on FreePBX. Panel Manager version 1.2.4.
When a user is listening into a call, is there a visual indicator to show this?

FOP2 Extension for Chrome no longer supported

sigmarelocation — Wed, 04 Sep 2024 14:33:04 +0000

Is there an update soon for the fop2 extension for Chrome?
I have some users reporting that the extension is no longer supported, with this message from Google Chrome:
This extension is no longer be supported because it doesn't follow best practices for Chrome extensions.
**All users are reporting this message for the last month or so:
**This extension may soon no longer be supported
Remove or replace it with similar extensions from the Chrome Web Store

fop2 connecting to server failed

ismail — Tue, 25 Jan 2022 07:56:20 +0000

please after fop2 remove ad install it from adds on in issabel it not working and i already added ssl certificate on /usr/local/fop2/fop2.cfg

FOP2 Relaod Bug

alireza3ds — Tue, 18 Nov 2025 05:33:25 +0000

"Could not connect to port 4445 using regular websocket protocol"
this message show every 1 or 2 minute t
hen start to reload fop2 panel
https://uploadkon.ir/uploads/65bd18_25Screenshot-2025-11-18-090212.png

FOP2 FreePBX 17 - Periodic "One Moment Please"

willhoy — Thu, 20 Nov 2025 12:48:37 +0000

Finally rebuilt our phone system, coming from Elastix 2.5. I got FOP2 running and registered... but every few minutes, I get the One Moment Please. It takes a try or two and reconnects. The service appears to be restarting on it's own. What logs can I review to troubleshoot?

Queue Login not working.

frank@astiostech.com — Fri, 26 Sep 2025 04:38:05 +0000

Hi,
I got the paid plugin Queue Login and all looks OK but it's not working, even though I have enabled auto login etc. I played around with various setting combinations but non work.
I'm using Panel Server Status: OK - Version: 2.31.47
Anybody have any idea or can help?

You help is much appreciated.

WebRTC Browser Phone PRO, scroll de histórico se daña, se escribe y no se ve los mensajes

ogalavizk — Tue, 26 Aug 2025 14:03:43 +0000

el scroll no llega al mensaje reciente, toca cerrar sesión para que vuelva a verse el mensaje reciente

Retardo de los mensajes cuando el chat ha sido transfereido en

ogalavizk — Mon, 25 Aug 2025 23:12:17 +0000

Hola a todos, tengo esta situacion

Call History

ashleyschaiberger — Thu, 10 Jul 2025 18:20:52 +0000

Hello,
It would nice if you could search by a date in the call history. It does not look it is current available as an option at this time. Is there a way to set this up?

Add extra number to contact

jlrs19833 — Mon, 26 May 2025 16:55:27 +0000

I recently installed Issabel at the company where I work and we are using it in a small call center with a few operators. Initially we used the version that came by default in Issabel, however, I ended up updating the version, following the command indicated to update the version "wget -O - http://download.fop2.com/upgrade_fop2.sh | bash" and since then when I try to add an extra number to the contact the option is not available. Does anyone have any idea how to solve this?

Berg in on call

ashleyschaiberger — Tue, 13 May 2025 15:51:43 +0000

Can you please direct me on where/how to set that up?

Ghost Calls FOP2 Panel

seanrivers — Fri, 25 Apr 2025 14:37:08 +0000

I'm getting regular ghost calls with no information (Phone Number, CID, etc.) except for this symbol:
<>
Any ideas what is causing this?

Call spy

Brian23 — Thu, 24 Apr 2025 05:03:55 +0000

Hello! Is there any way to find if my team leader spied my call with a customer?

DateTime Format in Call History

pmatyja — Mon, 02 Sep 2024 16:16:59 +0000

I would like to ask how can i change the actual date&time format of the event in my timezone (not “13 minutes ago”) in Call History. Now i see only "minutes", "hours", "days" "ago".
I want to see Date and Time formated as: YYYY-MM-DD HH:MM:SS.
I know it is possible because i saw that format. But how to change it?

Can't continue decryption: Can't initialize cipher context in crypt mode

Andy_M — Sat, 12 Apr 2025 20:35:39 +0000

Hello!
I try /usr/local/fop2/fop2_server -test from fop2-2.31.46-centos-x86_64.tgz on latest Opensuse Tumbleweed and get an error
Can't continue decryption: Can't initialize cipher context in crypt mode '0' using 32-byte key: invalid iv length at script/fop2_server.pl line 1.
How could be solved this issue?

No answer from Support since 27 January

SaschaG — Thu, 13 Feb 2025 09:56:36 +0000

Hi!
We bought the/a FOP2 Upgrade which does not work on our side. For this we opened a Ticket and wrote Support via Web.
Unfortunately we are getting ignored since then, is this normal? Where do we have to escalate this?
(The Ticket ID is: #19918)

licencia de fop2 no revoca y la tarjeta de red donde estaba registrada esta quemada.

zaamxc — Wed, 22 Jan 2025 17:44:40 +0000

hola, tengo problemas con fop2 en un servidor isabel 5 con una tarjeta de red, la cual se quemo y en el momento de recovar la licencia no reconoce por lo que no es la misma tarjeta de red en la cual se había registrado por primera vez el fop2, hay forma de solucionarlo, soporte de fop2 no me da respuesta o saben donde puedo recurrir. gracias.

FOP2 stopped working after Freepx upgrade 15

adminft — Wed, 29 Apr 2020 02:47:52 +0000

Hi ,
Fop2 was working fine with Freepbx 14. I upgraded to the 15 three days ago and FOP2 stopped authenticating and all the buttons and users disappeared from fop2manager.
I reinstalled fop2 also but no joy.
fop2server starts fine and I can see both fop2 GUI as well as fop2manager GUI.
When I run test on fop2server
I get below:
/usr/local/fop2/fop2_server --test -i ens5
Flash Operator Panel 2 - Valid License (7)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
ERROR 2005 (HY000): Unknown MySQL server host '-e' (2)
Connection to manager OK!
Please advise where can I check to fix this.

Thanks

Can't revoke license from FOP2 and Asterniclog

Hyago — Tue, 10 Dec 2024 23:03:33 +0000

Hi,
There's some kind of problem in the servers that when trying revoke the license of FOP2 from my issabel server get the response that it's not possible to verify with server.

Another thing is the asterniclog that I revoke on the panel but when I try to license a new server say that I can't reuse a license that not been revoked but I did revoke.

Can someone help me with this situation ? I tried chat but only goes to Ai Robot and sent 5 e-mails but no response, I really need to change the programs from this server to another.

full wallboard documentation

michetecinfo — Thu, 12 Dec 2024 23:13:45 +0000

Hello, I purchased a fop2 license together with the fullwallboard plugin license. I'm working on documentation on how to make it work on an Asterisk without a backend. I use simple Asterisk and I cannot use fop2manager to make the settings. I already have fop2 working and I need the plugin to work too.

Button displays *8 instead of the caller's ID when the call is picked up

TargetIT — Thu, 05 Dec 2024 07:49:54 +0000

Hello,
when extension A rings and extension B's user presses *8 (asterisk general pick up) to pick up the call, on the extension B's button *8 is displayed and not the (internal or external) number which originally called phone A. The same happens when the directed pick up (**extension) key sequence is pressed.
Is there a way to change this?
Thanks for any help,
Vassilis

Help Needed: Setting Up Call Recording and Outbound Call Tracking in Asterisk with Asternic

Ibrahim — Tue, 05 Nov 2024 14:10:35 +0000

Hello Asternic Community,

I'm currently using Asterisk on a plain text setup (CentOS 7) for a trial evaluation and need help with configuring call recording and outbound call tracking in Asterisk with Asternic. I’d really appreciate some guidance to make sure everything is set up correctly. Here’s what I’ve done so far:

Call Recording: I enabled call recording via queues.conf, and recordings are being saved in /var/spool/asterisk/monitor. However, I don’t see any recorded calls appearing in the Asternic GUI. Is there an additional step to make these recordings visible in Asternic?

Outbound Call Tracking: I followed the documentation to set up outbound tracking, but most instructions seem focused on FreePBX. Could someone guide me on how to configure this in plain-text Asterisk instead?

Any tips or insights on configuring these features for Asterisk without FreePBX would be greatly appreciated!

Thank you

There is no valid license for this installation. (License corrupt)

Evgin — Wed, 23 Oct 2024 21:31:04 +0000

Hello,
We have moved the asterisk to new server. I have revoked the licenses from the old one and installed stats and cdrstats to the new one but could not activate the licenses.
I'm getting on online registration "There is no valid license for this installation. (License corrupt)" also at request trial page.

PHP 5.6.40 (cli) (built: Jan 22 2019 23:51:52)
Copyright (c) 1997-2016 The PHP Group
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with Zend Guard Loader v3.3, Copyright (c) 1998-2014, by Zend Technologies

Queue Pause from Presence

RonS — Mon, 21 Oct 2024 13:05:05 +0000

After upgrading FOP2 to the latest Version: 2.31.45, freepbx we are no longer able to pause queue members from the extension boxes. We used to be able to pause and unpause from this and it would pause that agent in all queues the agent was assigned too and still be able to to receive direct calls to extension. We are not longer able to do this. I have uninstalled the plugin and re-installed.

Brand New Installation of FOP2, Activated but Phones Not Ringing

carlostico — Wed, 11 Sep 2024 19:33:53 +0000

I just installed FOP2, but when I call, my extension blinks, but the phone doesn't ring. So, I can't dial, and I can't hear. Any idea?

Purchased one hour of FOP2 Professioinal Install support - paid the fee - haven't heard back

jeffmehl — Thu, 09 May 2024 14:31:16 +0000

It's been over 24 hours and, other than receiving a receipt for the payment, have heard nothing as to how I can contact the support. I created a ticket - nothing yet. I tried the AI chat - that was useless. Even called the support phone # and got some message in spanish, so I left a message in English.
Anybody know how I would contact the support I paid for???
Thanks

Broken WSS with LetsEncrypt certificates

Adam — Sun, 28 Apr 2024 11:53:07 +0000

Hello,
I've been trying to migrate our existing FOP2 installation from traditional SSL certificates to LetsEncrypt, but I am unable to get the WSS connection on port 4445 to work.
The cert/key works fine for the nginx installation and the same exact fullchain.pem/privkey.pem are referenced in fop2.cfg. I've performed an upgrade to the latest version of FOP2 but this made no apparent difference.
I noticed that in previously raised discussions on this matter there was a suggestion that SAN certificates might be a problem, so despite the previous working certificate being of this type I tried generating a dedicated LetsEncrypt certificate just for this server with only the single name attached, but the problem persists.
None of the previous topics on this matter have any resolution or fix mentioned, has anyone managed to get this working with LetsEncrypt?

This is the output of testssl when the letsencrypt certificate/key are configured (domain/IPs redacted), it doesn't seem to detect it as an SSL enabled service at all:

###########################################################
    testssl       3.0.8 from https://testssl.sh/

      This program is free software. Distribution and
             modification under GPLv2 permitted.
      USAGE w/o ANY WARRANTY. USE IT AT YOUR OWN RISK!

       Please file bugs @ https://testssl.sh/bugs/

###########################################################

 Using "OpenSSL 3.0.11 19 Sep 2023 (Library: OpenSSL 3.0.11 19 Sep 2023)" [~81 ciphers]
 on mentok:/usr/bin/openssl
 (built: "Oct 23 17:52:22 2023", platform: "debian-amd64")


 Start 2024-04-28 12:16:36        -->> A.B.C.D:4445 (switchboard.EXAMPLE.co.uk) <<--

 rDNS (A.B.C.D):    A-B-C-D.EXAMPLE.co.uk.

 A.B.C.D:4445 doesn't seem to be a TLS/SSL enabled server
 The results might look ok but they could be nonsense. Really proceed ? ("yes" to continue) --> yes
 Service detected:       Couldn't determine what's running on port 4445, assuming no HTTP service => skipping all HTTP checks


 Testing protocols via sockets except NPN+ALPN 

 SSLv2      not offered (OK)
 SSLv3      not offered (OK)
 TLS 1      not offered
 TLS 1.1    not offered
 TLS 1.2    not offered
 TLS 1.3    not offered

You should not proceed as no protocol was detected. If you still really really want to, say "YES" --> no 
###########################################################

Divergence synchronizing calls on fop2

AlexandreLulzsec — Fri, 24 May 2024 13:32:27 +0000

Hello,
I have a problem, at times when synchronizing calls on fop2, when the extension is in service and we click on one of the queues to which it belongs, it says that it is in the queue as Available.
In the image, the attendant is on a call, but in the queue he is free.
Note: This call that is being answered came from another queue, but as I tested, it should still be in service in all queues that the extension is part of.
FOP2 2.31.40
FreePBX 16.0.40.7
Asterisk 18.22

All extensions are IP (Handset and Softphone).
Has anyone had this problem, could you help?