<![CDATA[Operator Transfer held call]]>Hello,
I wanted to know if it's possible for the operator to transfer a call that is on hold on that same operator extension without picking the call up. When I try it on my system, the button does nothing. If I pick up the call, it works fine.

I have blind transfer enabled and all permissions given to the operator. Thanks for any help that you can provide.

I'm running Asterisk 1.8 (PBXIAF) and the latest version of FOP2.

]]>http://localhost:4567/topic/1433/operator-transfer-held-callRSS for NodeTue, 27 Oct 2026 08:05:52 GMTThu, 18 Apr 2013 13:55:18 GMT60<![CDATA[Reply to Operator Transfer held call on Sun, 19 May 2013 23:04:16 GMT]]>Currently only active calls can be transferred out. Maybe I can modify it to allow any call to be transferred out, but It is not simple though, unless I decide to perform only blind transfers when using drag&drop, as you will have issues if you attempt a supervised transfer on a held call while you have a different active call (I think it is just not possible to do that, asterisk will probably freak out).

]]>http://localhost:4567/post/6270http://localhost:4567/post/6270Sun, 19 May 2013 23:04:16 GMT<![CDATA[Reply to Operator Transfer held call on Fri, 17 May 2013 15:54:37 GMT]]>I've installed it without any problems and I am able to drag and drop an active call which is fantastic, I haven't been able to drag and drop a held call. Is there something I should turn on or change that would allow it? I realize that this is a future release and may not be ready, but I figured I would ask since it would be great to be able to do it. Thanks for the great product.

]]>http://localhost:4567/post/6269http://localhost:4567/post/6269Fri, 17 May 2013 15:54:37 GMT<![CDATA[Reply to Operator Transfer held call on Tue, 23 Apr 2013 17:52:46 GMT]]>You can test it right now if you want

http://download.fop2.com/fop2-2.27-centos-i386.tgz
http://download.fop2.com/fop2-2.27-centos-x86_64.tgz

Edit /var/www/html/fop2/js/presence.js to enable drag&drop transfers:

var enableDragTransfer = true;

]]>http://localhost:4567/post/6268http://localhost:4567/post/6268Tue, 23 Apr 2013 17:52:46 GMT<![CDATA[Reply to Operator Transfer held call on Tue, 23 Apr 2013 14:31:49 GMT]]>Thank you very much for letting me know. I look forward to trying the drag and drop feature which would be an incredible upgrade should it end up being reliable. Thanks!

]]>http://localhost:4567/post/6267http://localhost:4567/post/6267Tue, 23 Apr 2013 14:31:49 GMT<![CDATA[Reply to Operator Transfer held call on Tue, 23 Apr 2013 10:47:52 GMT]]>Hi,

Transfer will work only on active (not held calls). On FOP version 2.27 there is experimental support for drag&drop transfers, where you can select the call you want to transfer, held or not, from the line display.

]]>http://localhost:4567/post/6266http://localhost:4567/post/6266Tue, 23 Apr 2013 10:47:52 GMT