<![CDATA[Can't listen call after redirect to gateway]]>Hi! Can anyone help?
I have internal extensions and VOIP-gateway. I can listen internal calls with FOP2. But when redirect to external number to VOIP-gateway taking place FOP2 can't listen calls. But this call is recording by Asterisk correctly.
Why Asterisk can record this calls and FOP2 can't listen them?

]]>https://forum.fop2.com/topic/1494/can-t-listen-call-after-redirect-to-gatewayRSS for NodeTue, 27 Oct 2026 17:44:09 GMTMon, 17 Jun 2013 13:51:43 GMT60<![CDATA[Reply to Can't listen call after redirect to gateway on Thu, 20 Jun 2013 08:25:32 GMT]]>Thanks a lot!
With Channel and External Transfer in Button options for such extensions its works fine. 😄

]]>https://forum.fop2.com/post/6538https://forum.fop2.com/post/6538Thu, 20 Jun 2013 08:25:32 GMT<![CDATA[Reply to Can't listen call after redirect to gateway on Wed, 19 Jun 2013 13:18:07 GMT]]>

I have assumption.
FOP2 can't see call activity between external calls and my 3 digits extensions that have custom dial (such as SIP/10000/388501).

FOP2 monitor devices... in the above SIP string, the device is SIP/10000 . So if you have a button to monitor SIP/10000 everything should work.

Now, if SIP/10000 is a gateway that dial remote extensions, then you will be able to monitor that as a trunk, not distinct extensions, as they are not distinct channels/devices. Once you dial SIP/10000/whatever or SIP/whatever@10000, ASTERISK will create a channel SIP/10000-randomsession, then you call a differente extension, then a new channel will be created SIP/10000-randomsession. So, you have two calls, maybe for two separate extensions, and both are named by asterisk SIP/10000, and that is all what FOP2 will monitor and work with.

]]>https://forum.fop2.com/post/6537https://forum.fop2.com/post/6537Wed, 19 Jun 2013 13:18:07 GMT<![CDATA[Reply to Can't listen call after redirect to gateway on Wed, 19 Jun 2013 07:26:50 GMT]]>I have assumption.
FOP2 can't see call activity between external calls and my 3 digits extensions that have custom dial (such as SIP/10000/388501).

]]>https://forum.fop2.com/post/6536https://forum.fop2.com/post/6536Wed, 19 Jun 2013 07:26:50 GMT<![CDATA[Reply to Can't listen call after redirect to gateway on Tue, 18 Jun 2013 08:22:26 GMT]]>Thank you admin!

]]>https://forum.fop2.com/post/6535https://forum.fop2.com/post/6535Tue, 18 Jun 2013 08:22:26 GMT<![CDATA[Reply to Can't listen call after redirect to gateway on Mon, 17 Jun 2013 21:12:35 GMT]]>FOP2 does not listen calls, it just fires the chanspy asterisk command. So your question should be instead:

Why chanspy cannot monitor a call , but Monitor or Mixmonitor can record it to disk?

I cannot give you the answer, as in many many scenarios, chanspy works fine, no matter if you are using a gateway or not. Maybe asterisk sends a reinvite to not allow a direct rtp path between endpoints when using monitor/mixmonitor but fails to do that when using chanspy.

In any case, it is not a fop2 issue, but an asterisk issue.

Best regards,

]]>https://forum.fop2.com/post/6534https://forum.fop2.com/post/6534Mon, 17 Jun 2013 21:12:35 GMT