<![CDATA[Set FOP user label]]>Hello
I'm currently using FreePBX 2.10, FOP2 2.26. I'm also having a custom CRM to manage agent. I'd like to re-set user FOP label with CMS username every time our agent login to CMS.

Any advise would be much appreciated.

Thanks
Vinh Phan

]]>https://forum.fop2.com/topic/1607/set-fop-user-labelRSS for NodeTue, 27 Oct 2026 18:59:46 GMTSun, 06 Oct 2013 12:40:54 GMT60<![CDATA[Reply to Set FOP user label on Sat, 26 Oct 2013 02:55:17 GMT]]>There is no way to change button labels in runtime besides adding Local type queue members with name matching the extension/context defined on a button. So, if in your CRM you can fire a command to add a queue member with name, then it might be possible to do it. Now, if those extensions are queue members "for real" then you will have problems. So:

  1. create a queue, for example queue 777 , it won't be used for any purpose but to add/remove members
  2. modify your crm so when a user logs in it sends a command to asterisk of the type:

asterisk -rx "queue add member Local/1111@from-internal to 777 as CRM_Name"

  1. The button in FOP2 with extension=1111 and context=from-internal will be renamed to CRM_Name

  2. Modify the logout from your CRM so it REMOVES from the queue on logot

So, it is an ugly hack, but might work.

]]>https://forum.fop2.com/post/6933https://forum.fop2.com/post/6933Sat, 26 Oct 2013 02:55:17 GMT