<![CDATA[Queue Agent Names]]>Hello,

We recently switched from TrixBox to FreePBX and all is good (action buttons work now!), however, when the agents in the queue are logged in it displays (ext@from-queue) instead of the agents name like it use to, in the member list that is.

we are auto-configing the buttons...

any ideas?

Thanks in advance

]]>http://localhost:4567/topic/178/queue-agent-namesRSS for NodeTue, 27 Oct 2026 05:46:48 GMTFri, 13 Nov 2009 17:39:04 GMT60<![CDATA[Reply to Queue Agent Names on Tue, 26 Jan 2010 15:07:18 GMT]]>It is perfect now.

Thanks!

]]>http://localhost:4567/post/794http://localhost:4567/post/794Tue, 26 Jan 2010 15:07:18 GMT<![CDATA[Reply to Queue Agent Names on Sat, 23 Jan 2010 13:22:23 GMT]]>[SIP/2854]
extension=2854
context=from-internal-custom-02-2872
label=Tina Stover
type=extension
queuecontext=from-queue

In the latest beta you will have to specify the context for the local queue members, for freepbx 2.6 is "from-queue".

Best regards,

]]>http://localhost:4567/post/793http://localhost:4567/post/793Sat, 23 Jan 2010 13:22:23 GMT<![CDATA[Reply to Queue Agent Names on Sat, 23 Jan 2010 07:37:36 GMT]]>I'm having this issue with static configuration and FreePBX 2.6 The download of fop2 is from the same link above, downloaded today 1-23-10.

I still see <exten>@from-queue instead of the agent name.

My custom button file includes the agent extensions.

[QUEUE/2872]
type=queue
label=Central Dispatch
entension=2872
context=from-queue

[SIP/2854]
extension=2854
context=from-internal-custom-02-2872
label=Tina Stover
type=extension

[SIP/2878]
extension=2878
context=from-internal-custom-02-2872
label=Cathy Willet
type=extension

Thanks in advance

]]>http://localhost:4567/post/792http://localhost:4567/post/792Sat, 23 Jan 2010 07:37:36 GMT<![CDATA[Reply to Queue Agent Names on Mon, 16 Nov 2009 11:40:33 GMT]]>Yes, freepbx 2.6 broke the queue member logic in fop2 by using a new context. It is fixed on the beta:

http://www.fop2.com/downloads/fop2.tgz (centos 5, 32 bits), for other distros there are some other posts in this forum with the proper link/filename.

Best regards,

]]>http://localhost:4567/post/791http://localhost:4567/post/791Mon, 16 Nov 2009 11:40:33 GMT