<![CDATA[Queued Calls Counter Plugin]]>I have just released a new free plugin for FOP2.

The Queued Calls Counter will add a box to the right column showing the total number or waiting calls in every listed queue.

It is a simple plugin that lets you qucikly see all of the waiting calls you have in your contact center. You need FOP 2.27 or higher in order to use it.

As every other plugin, you can install it via the FOP2 Manager.

Enjoy!

]]>http://localhost:4567/topic/1815/queued-calls-counter-pluginRSS for NodeTue, 27 Oct 2026 01:28:13 GMTFri, 29 Aug 2014 19:34:31 GMT60<![CDATA[Reply to Queued Calls Counter Plugin on Mon, 18 Mar 2019 20:21:04 GMT]]>Hi Nic.

The queue counter (Calls waiting) is showing 0 all the time. Where do i check what queue it is looking at ? We have about 4 queues.

OS: SHMZ release 6.6 (final)
Asterisk: 13.18.3
FOP version: 2.31.17

]]>http://localhost:4567/post/7880http://localhost:4567/post/7880Mon, 18 Mar 2019 20:21:04 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Tue, 14 Mar 2017 10:56:16 GMT]]>hi,
i've some problem with the queue call counter plugin...
i don't have any voice in firefox or chrome ...
i've set Enable Spoken Announcement and Enable Failed Spoken Announcement to "1"
the graph works well
thanks for your help

]]>http://localhost:4567/post/7879http://localhost:4567/post/7879Tue, 14 Mar 2017 10:56:16 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Tue, 21 Feb 2017 01:43:01 GMT]]>Please check your FOP2 version:

/usr/local/fop2/fop2_server -v

If you are not running 2.31.07, please try to upgrade and see if it helps. You can upgrade with this command:

wget -O - http://download.fop2.com/upgrade_fop2.sh | bash

Best regards,

]]>http://localhost:4567/post/7878http://localhost:4567/post/7878Tue, 21 Feb 2017 01:43:01 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Mon, 20 Feb 2017 20:20:52 GMT]]>Hi Nic. FreePbx 2.11 and Asterisk 11.6. It is on the Latest for 11.6 i believe

]]>http://localhost:4567/post/7877http://localhost:4567/post/7877Mon, 20 Feb 2017 20:20:52 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Thu, 16 Feb 2017 20:39:09 GMT]]>Asterisk 13? What fop2 version? Try to upgrade to latest

]]>http://localhost:4567/post/7876http://localhost:4567/post/7876Thu, 16 Feb 2017 20:39:09 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Fri, 10 Feb 2017 21:28:00 GMT]]>Hi Nic. I am having an issue on queued calls counter. Calls Waiting counter keeps on accumulating when the page is open. when you log off and login the counter is refreshed to realtime.

eg. realtime call waiting is 2 but the counter shows 313 calls waiting. ( i believe this is an accumulation of all calls from the time i was logged in on FOP2.)

please help

]]>http://localhost:4567/post/7875http://localhost:4567/post/7875Fri, 10 Feb 2017 21:28:00 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Fri, 06 Mar 2015 18:49:11 GMT]]>No on the fop2 manager. I did some work on the database library already, and also worked on a way to see chat transcripts that are stored on an sqlite database. Maybe the db library will be updated in the future, making it possible to somewhat port the fop2 manager with not much a lot of work. But it is not ready/done yet.

]]>http://localhost:4567/post/7874http://localhost:4567/post/7874Fri, 06 Mar 2015 18:49:11 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Fri, 06 Mar 2015 18:40:14 GMT]]>Any progress to support SQlite3 in FOP2 Manager?

]]>http://localhost:4567/post/7873http://localhost:4567/post/7873Fri, 06 Mar 2015 18:40:14 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Sun, 21 Dec 2014 15:28:21 GMT]]>Queue Counter was updated. Version 1.0.1 adds the option to enable spoken call waiting announcements using Browsers builtin text to speech, works fine on Google Chrome and Safari. It will speak out something like:

There are 3 callers waiting in the Support queue

whenever a new calls joins a queue. The phrase, language and announcements can be modified via the plugins configuration page.

]]>http://localhost:4567/post/7872http://localhost:4567/post/7872Sun, 21 Dec 2014 15:28:21 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Mon, 08 Sep 2014 13:20:35 GMT]]>Here is the German language file:

]]>http://localhost:4567/post/7871http://localhost:4567/post/7871Mon, 08 Sep 2014 13:20:35 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Mon, 08 Sep 2014 13:01:36 GMT]]>Thanks, works fine. Here is the German language file (de.js) for the plugin.

]]>http://localhost:4567/post/7870http://localhost:4567/post/7870Mon, 08 Sep 2014 13:01:36 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Mon, 08 Sep 2014 11:49:14 GMT]]>You can download the plugin file directly from:

[fixed]
http://download.fop2.com/plugins/queuecounter-1.0.0.tgz
[/fixed]

In fop2.cfg you can add a plugin like this:

plugin=queuecounter:/path/to/plugins/queuecounter

And in the user definition in fop2.cfg, you can enumerate plugins after groups, something like this:

user=601:password:dial,transfer:somegroupifany:queuecounter

Support for sqlite in FOP2 MAnager could be added on a future release, I will consider that.

Best regards,

]]>http://localhost:4567/post/7869http://localhost:4567/post/7869Mon, 08 Sep 2014 11:49:14 GMT<![CDATA[Reply to Queued Calls Counter Plugin on Mon, 08 Sep 2014 08:38:03 GMT]]>Is there also a way to get this plugin without the FOP2 Manager? In AstLinux we don't have MySQL server.
Or is there a way to get FOP2 Manager running with SQLite3 ?

]]>http://localhost:4567/post/7868http://localhost:4567/post/7868Mon, 08 Sep 2014 08:38:03 GMT