<![CDATA[Blank screen after dialog on log-in]]>Hi following an upgrade from 2.26 to 2.28, I have a bank screen following log in. I'm logging in with the same credentials as per the earlier version of FOP2. I'm presented with a dialog to choose a drop down station ID (which is unrelated to the login ID) and then a profiles drop down. After that, blank....

]]>http://localhost:4567/topic/1913/blank-screen-after-dialog-on-log-inRSS for NodeTue, 27 Oct 2026 06:04:27 GMTSat, 14 Feb 2015 17:15:02 GMT60<![CDATA[Reply to Blank screen after dialog on log-in on Thu, 19 Feb 2015 18:12:15 GMT]]>Thanks for your help. I will PM you the outputs.

]]>http://localhost:4567/post/8357http://localhost:4567/post/8357Thu, 19 Feb 2015 18:12:15 GMT<![CDATA[Reply to Blank screen after dialog on log-in on Thu, 19 Feb 2015 17:35:17 GMT]]>What you see is a result of the configuration. Something is amiss in the configuration itself, but I cannot help you out without looking at the actual data. Check /usr/local/fop2/fop2.cfg and see if you have a line at the end like this: #exec autoconfig-users.sh

If you do, then run that script: /usr/local/fop2/autoconfig-users.sh

Inspect the output, look for the user=xxx:yyy line involving the extension you use to log into FOP2.

That line will not only show the user:password:permissions, but also the groups assigned to that extension. You can limit what buttons are displayed by using groups. There could be a problem there, but it is hard to say without looking at the actual output from the config file. Be careful with posting that here as it will contain passwords and probably other sensitive information. You can send it to me privately or via email, or live help if you prefer.

Best regards,

]]>http://localhost:4567/post/8356http://localhost:4567/post/8356Thu, 19 Feb 2015 17:35:17 GMT<![CDATA[Reply to Blank screen after dialog on log-in on Thu, 19 Feb 2015 16:13:04 GMT]]>It basically lists every conference, extension, ring group and trunk on the system together with the type, extension, label, context, queuechannel, customastb, etc, etc for each.

]]>http://localhost:4567/post/8355http://localhost:4567/post/8355Thu, 19 Feb 2015 16:13:04 GMT<![CDATA[Reply to Blank screen after dialog on log-in on Thu, 19 Feb 2015 14:56:06 GMT]]>I wanted to see the output when you run that script, not the contents of it. Please run it and paste the output:

[fixed]
/usr/local/fop2/autoconfig-buttons.sh
[/fixed]

]]>http://localhost:4567/post/8354http://localhost:4567/post/8354Thu, 19 Feb 2015 14:56:06 GMT<![CDATA[Reply to Blank screen after dialog on log-in on Thu, 19 Feb 2015 14:38:32 GMT]]>#!/bin/bash if [ -e /etc/amportal.conf ]; then DBNAME=`cat /etc/amportal.conf | sed 's/ //g' | grep ^AMPDBNAME | cut -d= -f2 | tail -n1` DBUSER=`cat /etc/amportal.conf | sed 's/ //g' | grep ^AMPDBUSER | cut -d= -f2 | tail -n1` DBPASSLINE=`cat /etc/amportal.conf | grep ^AMPDBPASS | tail -n1` DBSTRIP=`echo $DBPASSLINE | cut -d= -f1` DBPASS=`echo $DBPASSLINE | sed "s/$DBSTRIP=//g"` DBHOST=`cat /etc/amportal.conf | sed 's/ //g' | grep ^AMPDBHOST | cut -d= -f2 | tail -n1` elif [ -e /etc/freepbx.conf ]; then DBNAME=`cat /etc/freepbx.conf | sed 's/ //g' | grep ^AMPDBNAME | cut -d= -f2 | tail -n1` DBUSER=`cat /etc/freepbx.conf | sed 's/ //g' | grep ^AMPDBUSER | cut -d= -f2 | tail -n1` DBPASSLINE=`cat /etc/freepbx.conf | grep ^AMPDBPASS | tail -n1` DBSTRIP=`echo $DBPASSLINE | cut -d= -f1` DBPASS=`echo $DBPASSLINE | sed "s/$DBSTRIP=//g"` DBHOST=`cat /etc/freepbx.conf | sed 's/ //g' | grep ^AMPDBHOST | cut -d= -f2 | tail -n1` elif [ -e /var/thirdlane_load/pbxportal-ast.sysconfig ]; then DBNAME='pbxconf' DBHOST='localhost' DBUSER=`cat /var/thirdlane_load/pbxportal-ast.sysconfig | sed 's/ //g' | grep ^DBUSER | cut -d= -f2 | tail -n1` DBPASSLINE=`cat /var/thirdlane_load/pbxportal-ast.sysconfig | grep ^DBPASS | tail -n1` DBSTRIP=`echo $DBPASSLINE | cut -d= -f1` DBPASS=`echo $DBPASSLINE | sed "s/$DBSTRIP=//g"` elif [ -e /var/www/html/fop2/admin/config.php ]; then DBNAME=`cat /var/www/html/fop2/admin/config.php | sed 's/ //g' | grep ^\\$DBNAME | cut -d= -f2 | tail -n1` DBUSER=`cat /var/www/html/fop2/admin/config.php | sed 's/ //g' | grep ^\\$DBUSER | cut -d= -f2 | tail -n1` DBPASSLINE=`cat /var/www/html/fop2/admin/config.php | grep ^\\$DBPASS | tail -n1` DBSTRIP=`echo $DBPASSLINE | cut -d= -f1` DBPASS=`echo $DBPASSLINE | sed "s/$DBSTRIP=//g"` DBHOST=`cat /var/www/html/fop2/admin/config.php | sed 's/ //g' | grep ^\\$DBHOST | cut -d= -f2 | tail -n1` DBNAME=${DBNAME:1} DBNAME=${DBNAME%??} DBUSER=${DBUSER:1} DBUSER=${DBUSER%??} DBPASS=${DBPASS:1} DBPASS=${DBPASS%??} DBHOST=${DBHOST:1} DBHOST=${DBHOST%??} else DBHOST='none' fi if [ "x$DBPASS" != "x" ]; then DBPASS="-p${DBPASS}" fi hash_insert () { local name=$1 key=$2 val=$3 eval __hash_${name}_${key}=$val } hash_get () { local name=$1 key=$2 eval "v=__hash_${name}_${key}" eval "$3=\$$v" } FOP2ADMIN=0 # Only check for table presence if mysql connection is ok mysql -u $DBUSER $DBPASS -h $DBHOST $DBNAME -e "SELECT now()" &>/dev/null if [ $? == 0 ]; then # Verify if the fop2admin table exists for fop2manager/fop2admin while read line; do let FOP2ADMIN=FOP2ADMIN+1 done < <( mysql -NB -u $DBUSER $DBPASS -h $DBHOST $DBNAME -e "SHOW tables FROM \`$DBNAME\` LIKE 'fop2users'"; ) else echo "# Problem connecting to mysql" echo fi if [ "$FOP2ADMIN" -gt 0 ]; then # Fields we want to query WANTED_FIELDS="queuechannel originatechannel customastdb spyoptions external tags extenvoicemail queuecontext"; eval `mysql -E -u $DBUSER $DBPASS -h $DBHOST $DBNAME -e "DESC fop2buttons" | grep Field | sed 's/Field: //g' | while read LINEA; do echo "hash_insert existentFields $LINEA '1';"; done;` EXISTING_FIELDS="" for A in $WANTED_FIELDS do hash_get existentFields $A tiene if [ "$tiene" = "1" ]; then EXISTING_FIELDS="${EXISTING_FIELDS}$A," fi done FINAL_FIELDS=${EXISTING_FIELDS%?}; hash_get existentFields sortorder tiene if [ "$tiene" = "1" ]; then ORDER="type,sortorder,(exten+0)" else ORDER="type,(exten+0)" fi mysql -EB -u $DBUSER $DBPASS -h $DBHOST $DBNAME -e \ "SET NAMES utf8; SELECT device AS channel,type,if(type<>'trunk',exten,'') AS extension,\ label, mailbox, context, privacy,\`group\`,IF(type='trunk',IF(email<>'',concat('splitme-',email),''),email) as email, \ channel as extrachannel, $FINAL_FIELDS FROM fop2buttons \ WHERE exclude=0 \ ORDER BY $ORDER" | sed '/\*\*/d' | sed 's/: /=/g' | sed '/.*=$/d' | while read LINEA do echo $LINEA | sed '/NULL/d' | sed 's/^channel=\(.*\)/\n[\1]/g' | sed 's/^extrachannel/channel/g' echo $LINEA | grep -qi "^email=splitme" if [ $? = 0 ]; then RANGE=`echo $LINEA | sed 's/^email=splitme-//g' | sed 's/-/ /g'` for ZAPNUM in `seq $RANGE` do echo "channel=DAHDI/$ZAPNUM" echo "channel=DAHDI/i$ZAPNUM" echo "channel=ZAP/$ZAPNUM" done fi done echo if [ -f /usr/local/fop2/buttons_custom.cfg ]; then cat /usr/local/fop2/buttons_custom.cfg fi else echo "! Cannot connect to Fo2 Manager database" fi ]]>http://localhost:4567/post/8353http://localhost:4567/post/8353Thu, 19 Feb 2015 14:38:32 GMT<![CDATA[Reply to Blank screen after dialog on log-in on Thu, 19 Feb 2015 00:40:45 GMT]]>what is the output from:

/usr/local/fop2/autoconfig-buttons.sh

?

]]>http://localhost:4567/post/8352http://localhost:4567/post/8352Thu, 19 Feb 2015 00:40:45 GMT<![CDATA[Reply to Blank screen after dialog on log-in on Thu, 19 Feb 2015 00:13:57 GMT]]>Tried that.

No dialog box prompting for station ID/profiles, but screen still completely blank after login?

The only thing displayed is the banner at the very bottom of the screen:

FOP2 - Version 2.28 - Licensed to etc, etc

All else is is a nice crisp blank white....

]]>http://localhost:4567/post/8351http://localhost:4567/post/8351Thu, 19 Feb 2015 00:13:57 GMT<![CDATA[Reply to Blank screen after dialog on log-in on Mon, 16 Feb 2015 20:30:47 GMT]]>Uninstall the hotdesk plugin. Then try again. (And do not reinstall that plugin again unless you really know what you are doing, and as the plugin is not really documented, it is dangerous to use it).

]]>http://localhost:4567/post/8350http://localhost:4567/post/8350Mon, 16 Feb 2015 20:30:47 GMT