toolbar buttons nothing happens upon click (SOLVED)

Reply to toolbar buttons nothing happens upon click (SOLVED) on Mon, 14 Jul 2014 17:12:30 GMT

nicolas — Mon, 14 Jul 2014 17:12:30 GMT

FOP2 will use the extension parameter as caller id number, why are you using extensions with an underscore?

extension=474_5091

Reply to toolbar buttons nothing happens upon click (SOLVED) on Sun, 13 Jul 2014 04:18:10 GMT

ali — Sun, 13 Jul 2014 04:18:10 GMT

I have a similar problem. From the asterisk console, I get:

channel.c:5681 __ast_request_and_dial: Unable to request channel SIP/474_5091

The message goes out as follows:

Exten: 474_566
CallerID: 5091 <474_5091>
Action: Originate
Async: 1
Priority: 1
Channel: SIP/474_5091
Context: from_local_siptel_nat
ActionID: 8

And is refused as follows:
Event: OriginateResponse
Privilege: call,all
ActionID: 8
Response: Failure
Channel: SIP/474_5091
Context: from_local_siptel_nat
Exten: 474_566
Reason: 0
Uniqueid:
CallerIDNum: 474_5091
CallerIDName: 5091

I suspect, but do not know for sure, that it's the CallerIDNum being 474_5091 that's the problem, in asterisk rejects calls with non-numeric CallerIDNum in them. manger.conf is set up as follows:

[admin]
secret = XXXXXXXXXXXXXXXXXXXXX
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read=system,call,log,agent,user,config,command,reporting,cdr,dialplan,originate,agi,cc,aoc,all
write=all,system,call,log,verbose,command,agent,user,originate,all

[SIP/474_5091]
type=extension
extension=474_5091
context=dept_1226_some_shared_context
label=5091

[SIP/474_566]
type=extension
extension=474_566
label=566
context=dept_1226_some_shared_context

Reply to toolbar buttons nothing happens upon click (SOLVED) on Wed, 28 Jul 2010 07:04:09 GMT

cluth — Wed, 28 Jul 2010 07:04:09 GMT

[quote]TO WHISPER permission denied, privacy in destination button!

You have set the privacy option to the destination button (this is a fop2 config option). Buttons with privacy cannot be spied on.

Best regards,[/quote]

I tried it both ways (set in fop2admin) and neither worked. The log in the second block of code I posted seems to indicate that my privacy settings are correct. Am I misreading something?

Reply to toolbar buttons nothing happens upon click (SOLVED) on Wed, 28 Jul 2010 06:03:52 GMT

nicolas — Wed, 28 Jul 2010 06:03:52 GMT

TO WHISPER permission denied, privacy in destination button!

You have set the privacy option to the destination button (this is a fop2 config option). Buttons with privacy cannot be spied on.

Best regards,

Reply to toolbar buttons nothing happens upon click (SOLVED) on Tue, 27 Jul 2010 08:46:53 GMT

cluth — Tue, 27 Jul 2010 08:46:53 GMT

You first had incorrect permissions in the manager user. Now you have another problem. Both listen and whisper use chanspy to work, and the command is properly sent between the client and server, you will need to inspect the manager events from and to asterisk ( -> <- in the logs), and the asterisk full log in order to look for problems with chanspy. There are some asterisk versions where chanspy is broken( 1.4.26 or something like that). You can incresease the debug log to -X 511 and also inspect the asterisk full log or console

Best regards,

OK. Two problems at once is always hard to fix!

Here is my -X 511 output:

** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 0
** MAIN There are 0 blocks for processing
** MAIN Answer block cleared

** DIGEST_EVENT: start

** PROCESA_BLOQUE RTCPRECEIVED 0

** MAIN AMI event received...
** MAIN Processing command received from flash clients...

10.10.8.111     <= 

-- PROCESS_FLASH_COMMAND origen 15 accion towhisper destino 12

-- PROCESS_FLASH_COMMAND password [string]

VALIDAR USUARIO 244

Validation ok, have all permissions

TO WHISPER permission denied, privacy in destination button!

** MAIN End of block from localhost

127.0.0.1       <- Event: RTCPSent
127.0.0.1       <- Privilege: reporting,all
127.0.0.1       <- To: 172.16.8.196:3001
127.0.0.1       <- OurSSRC: 930506050
127.0.0.1       <- SentNTP: 1280220188.3181875200
127.0.0.1       <- SentRTP: 930497584
127.0.0.1       <- SentPackets: 1249
127.0.0.1       <- SentOctets: 199840
127.0.0.1       <- ReportBlock:
127.0.0.1       <- FractionLost: 0
127.0.0.1       <- CumulativeLoss: 0
127.0.0.1       <- IAJitter: 0.0000
127.0.0.1       <- TheirLastSR: 2879153766
127.0.0.1       <- DLSR: 3.0790 (sec)
127.0.0.1       <- Server: 0

Only one line was output in /etc/log/asterisk/full:

[Jul 27 00:43:11] VERBOSE[12757] logger.c:   == Manager 'admin' logged off from 127.0.0.1

And this didn't repeat on subsequent clicks, so I don't think it's related.

It appears the log is saying the button has privacy enabled. I went into fop2admin and changed privacy from "all" to "none" (note, it might be better to clarify the mouseover text in future releases of fop2admin). After dong that, the logs changed to this:

** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 0
** MAIN There are 0 blocks for processing
** MAIN Answer block cleared

** DIGEST_EVENT: start

** PROCESA_BLOQUE RTCPSENT 0

** MAIN End of block from localhost

127.0.0.1       <- Event: RTCPSent
127.0.0.1       <- Privilege: reporting,all
127.0.0.1       <- To: 172.16.8.198:3001
127.0.0.1       <- OurSSRC: 1999275949
127.0.0.1       <- SentNTP: 1280220498.3180355584
127.0.0.1       <- SentRTP: 22756960
127.0.0.1       <- SentPackets: 16751
127.0.0.1       <- SentOctets: 2680160
127.0.0.1       <- ReportBlock:
127.0.0.1       <- FractionLost: 0
127.0.0.1       <- CumulativeLoss: 0
127.0.0.1       <- IAJitter: 0.0000
127.0.0.1       <- TheirLastSR: 2899427328
127.0.0.1       <- DLSR: 2.6380 (sec)
127.0.0.1       <- Server: 0

** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 0
** MAIN There are 0 blocks for processing
** MAIN Answer block cleared

** DIGEST_EVENT: start

** PROCESA_BLOQUE RTCPSENT 0

** MAIN AMI event received...
** MAIN Processing command received from flash clients...

10.10.8.111     <= 

-- PROCESS_FLASH_COMMAND origen 15 accion tospy destino 12

-- PROCESS_FLASH_COMMAND password [string]

VALIDAR USUARIO 244

Validation ok, have all permissions

Not a reference at all
Not a reference at all

TO SPY SIP/244 no definido!

** MAIN End of block from localhost

127.0.0.1       <- Event: RTCPReceived
127.0.0.1       <- Privilege: reporting,all
127.0.0.1       <- From: 172.16.8.196:3001
127.0.0.1       <- PT: 200(Sender Report)
127.0.0.1       <- ReceptionReports: 1
127.0.0.1       <- SenderSSRC: 0
127.0.0.1       <- FractionLost: 0
127.0.0.1       <- PacketsLost: 0
127.0.0.1       <- HighestSequence: 49947
127.0.0.1       <- SequenceNumberCycles: 0
127.0.0.1       <- IAJitter: 0
127.0.0.1       <- LastSR: 7122.0536870912
127.0.0.1       <- DLSR: 1.9000(sec)
127.0.0.1       <- RTT: 10(sec)
127.0.0.1       <- Server: 0

** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 0
** MAIN There are 0 blocks for processing
** MAIN Answer block cleared

** DIGEST_EVENT: start

** PROCESA_BLOQUE RTCPRECEIVED 0

** MAIN End of block from localhost

127.0.0.1       <- Event: RTCPReceived
127.0.0.1       <- Privilege: reporting,all
127.0.0.1       <- From: 172.16.8.198:3001
127.0.0.1       <- PT: 200(Sender Report)
127.0.0.1       <- ReceptionReports: 1
127.0.0.1       <- SenderSSRC: 0
127.0.0.1       <- FractionLost: 0
127.0.0.1       <- PacketsLost: 0
127.0.0.1       <- HighestSequence: 1186
127.0.0.1       <- SequenceNumberCycles: 0
127.0.0.1       <- IAJitter: 0
127.0.0.1       <- LastSR: 7122.1342177280
127.0.0.1       <- DLSR: 2.3500(sec)
127.0.0.1       <- RTT: 11(sec)
127.0.0.1       <- Server: 0

** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 0
** MAIN There are 0 blocks for processing
** MAIN Answer block cleared

** DIGEST_EVENT: start

** PROCESA_BLOQUE RTCPRECEIVED 0

** MAIN AMI event received...
** MAIN Processing command received from flash clients...

10.10.8.111     <= 

-- PROCESS_FLASH_COMMAND origen 15 accion towhisper destino 15

-- PROCESS_FLASH_COMMAND password [string]

VALIDAR USUARIO 244

Validation ok, have all permissions

Not a reference at all
Not a reference at all

TO WHISPER SIP/244 no definido!

** MAIN AMI event received...
** MAIN Processing command received from flash clients...

10.10.8.111     <= 

-- PROCESS_FLASH_COMMAND origen 15 accion tospy destino 15

-- PROCESS_FLASH_COMMAND password [string]

VALIDAR USUARIO 244

Validation ok, have all permissions

Not a reference at all
Not a reference at all

TO SPY SIP/244 no definido!

** MAIN End of block from localhost

127.0.0.1       <- Event: RTCPSent
127.0.0.1       <- Privilege: reporting,all
127.0.0.1       <- To: 172.16.8.196:3001
127.0.0.1       <- OurSSRC: 930506050
127.0.0.1       <- SentNTP: 1280220503.3180752896
127.0.0.1       <- SentRTP: 933017584
127.0.0.1       <- SentPackets: 16999
127.0.0.1       <- SentOctets: 2719840
127.0.0.1       <- ReportBlock:
127.0.0.1       <- FractionLost: 0
127.0.0.1       <- CumulativeLoss: 0
127.0.0.1       <- IAJitter: 0.0000
127.0.0.1       <- TheirLastSR: 2899797606
127.0.0.1       <- DLSR: 3.0900 (sec)
127.0.0.1       <- Server: 0

** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 0
** MAIN There are 0 blocks for processing
** MAIN Answer block cleared

** DIGEST_EVENT: start

** PROCESA_BLOQUE RTCPSENT 0

** MAIN End of block from localhost

127.0.0.1       <- Event: RTCPSent
127.0.0.1       <- Privilege: reporting,all
127.0.0.1       <- To: 172.16.8.198:3001
127.0.0.1       <- OurSSRC: 1999275949
127.0.0.1       <- SentNTP: 1280220503.3180945408
127.0.0.1       <- SentRTP: 22796960
127.0.0.1       <- SentPackets: 17001
127.0.0.1       <- SentOctets: 2720160
127.0.0.1       <- ReportBlock:
127.0.0.1       <- FractionLost: 0
127.0.0.1       <- CumulativeLoss: 0
127.0.0.1       <- IAJitter: 0.0001
127.0.0.1       <- TheirLastSR: 2899755008
127.0.0.1       <- DLSR: 2.6380 (sec)
127.0.0.1       <- Server: 0

** MAIN AMI event received...
** MAIN There's an 'Event' in the event block
** MAIN Event detected block_count = 0
** MAIN There are 0 blocks for processing
** MAIN Answer block cleared

** DIGEST_EVENT: start

** PROCESA_BLOQUE RTCPSENT 0

Exiting...

My Asterisk is 1.6.0.10 as part of Trixbox 2.8.0.3. Chanspy does work if I dial 555.

Reply to toolbar buttons nothing happens upon click (SOLVED) on Tue, 27 Jul 2010 08:21:59 GMT

nicolas — Tue, 27 Jul 2010 08:21:59 GMT

You first had incorrect permissions in the manager user. Now you have another problem. Both listen and whisper use chanspy to work, and the command is properly sent between the client and server, you will need to inspect the manager events from and to asterisk ( -> <- in the logs), and the asterisk full log in order to look for problems with chanspy. There are some asterisk versions where chanspy is broken( 1.4.26 or something like that). You can incresease the debug log to -X 511 and also inspect the asterisk full log or console

Best regards,

Reply to toolbar buttons nothing happens upon click (SOLVED) on Tue, 27 Jul 2010 07:25:21 GMT

cluth — Tue, 27 Jul 2010 07:25:21 GMT

I tried replacing read = system,call,log,verbose,command,agent,user and write = [the same] with read = all and write = all. I still can't do listen or whisper, but the system is at least now responding to the Dial, Pickup, Transfer, and Transfer to Voicemail options.

Here is the only line that appears in the Debug mode when I click "Whisper":

10.10.8.115     <=

A similar line appears when I click "Listen."

Here is the contents of manager.conf (I changed the permissions back to the default in case they were screwing things up):

;
; Asterisk Call Management support
;
[general]
enabled = yes
port = 5038
bindaddr = 0.0.0.0

[admin]
secret = *****
deny=0.0.0.0/0.0.0.0
permit=127.0.0.1/255.255.255.0
read = all
write = all

#include manager_additional.conf
#include manager_custom.conf

And here is fop2.cfg:

[general]
; AMI definitions
manager_host=localhost
manager_port=5038
manager_user=admin
manager_secret=***** [same as in manager.conf]
;event_mask=call,agent

; Daemon definitios
;listen_port      = 4445
;restrict_host    = www.asternic.org
;web_dir          = /var/www/html/operator/fop2

; Global Config
language           = en
poll_interval      = 86400
poll_voicemail     = 1
monitor_ipaddress  = 0

; Force blind transfer on asterisk 1.6
blind_transfer     = 1

; Force supervised transfer on asterisk 1.4
; requires the atxfer manager backport patch
; supervised_transfer = 1

; Force delimiter for asterisk applications
; force_parameter_delimiter = ","

; When adding or removing members to a queue, fop2 will default to
; AddQueueMember/RemoveQueueMember commands. If you set use_agentlogin
; to 1, together with the QueueChannel in a button definition set to
; an Agent number it will use AgentCallbackLogin and Agentlogoff instead.
;
; use_agentlogin = 0


; Master Password that overrides any individual one
;master_key = [default]

; Filename to use when start monitoring, you can use ${UNIQUEID},
; ${ORIG_EXTENSION}, ${DEST_EXTENSION}
; and date formats %Y %m %d to construct the filename.
;
; Settings for modifying the recording filename
; Available variables are:
; ${UNIQUEID} = Unique Id of the call
; ${TIMESTAMP} = Unix Timestamp when the recording was initiated
; ${DEST_EXTENSION} = Target extenstion being monitored
; ${ORIG_EXTENSION} = Extension/User that started the recording (not
;                     the other leg)
; Date variables:
; %Y 4 digits year
; %y 2 digits year
; %m 2 digits month
; %d 2 digits day
; %h 2 digits hour
; %i 2 digits minute
; %s 2 digits seconds

monitor_filename=g${DEST_EXTENSION}-${UNIQUEID}
monitor_format=wav
monitor_mix=true

; --- SAMPLE GROUPS ---
;group=queues:QUEUE/100,QUEUE/101
;group=deptA:SIP/100,SIP/101,SIP/102
; --- END SAMPLE ---

; --- SAMPLE USER LIST ---
; format: user= EXTENSION : SECRET : PERMISSIONS : GROUPS
; You can enumerate several permissions and groups separated by comma
; available permissions:  'all', 'dial', 'hangup', 'meetme', 'pickup',
;                         'record', 'spy', 'transfer', 'whisper',
;                         'queuemanager', 'queueagent', 'phonebook'
;
;user=620:1234:all:queues
;user=621:1234:dial,transfer,pickup:deptA
;user=622:1234:all
;user=623:1234:meetme,pickup
;buttonfile=buttons.cfg
; ------ END SAMPLE ------

; This line is NOT commented, it executes
; the autoconfig configuration for FreePBX
#exec autoconfig-users-freepbx.sh

Users and permissions are set in fop2admin. I have the users I am testing with set for "all" permissions, and the extensions I am trying to monitor set to "none". (The way the mouseover text for the Privacy column in fop2admin reads, it is hard to tell, but I think "none" means "no restrictions" and therefore it should work, whereas "all" means "all things restricted. Regardless, I tried it with all and nothing happened.)

I have tried with Firefox, IE, and Google Chrome, just in case it is a browser issue.

Reply to toolbar buttons nothing happens upon click (SOLVED) on Sun, 25 Jul 2010 07:10:51 GMT

nicolas — Sun, 25 Jul 2010 07:10:51 GMT

The "all" permission must be applied in /etc/asterisk/manager.conf . It is NOT a fop2 permission, but an Asterisk manager permission.

You will be able to perform other commands if you add that to the manager user you are using in fop2.cfg, most probably "admin"

Best regards,

Reply to toolbar buttons nothing happens upon click (SOLVED) on Sat, 24 Jul 2010 18:23:45 GMT

cluth — Sat, 24 Jul 2010 18:23:45 GMT

I am having the same problem as the original poster--none of the buttons works except for hangup.

This is on a more or less virgin Trixbox 2.8.0.3 installation (Asterisk 1.6.0.10). I've enabled the extension I am logging in with to have "all" permissions in the FOP2Admin module.

I do not have a buttons.cfg file, as I am using the autoconfig-users-freepbx.sh file. The manager and secret in fop2.cfg are properly matched to manager.conf.

Here are some excerpts from the debug log immediately after I try to click on some of the non-functional buttons:

10.10.8.111     <= 

127.0.0.1       -> Action: Originate
127.0.0.1       -> Channel: SIP/243
127.0.0.1       -> Exten: 243
127.0.0.1       -> Context: from-internal
127.0.0.1       -> Priority: 1
127.0.0.1       -> CallerID: [name] <243>
127.0.0.1       -> Async: True

127.0.0.1       <- Response: Error
127.0.0.1       <- Message: Permission denied
127.0.0.1       <- Server: 0

Response: Error
Message: Permission denied
Server: 0

-----

10.10.8.111     <= 

127.0.0.1       <- Event: PeerStatus
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- ChannelType: SIP
127.0.0.1       <- Peer: SIP/231
127.0.0.1       <- PeerStatus: Registered
127.0.0.1       <- Server: 0

-----

127.0.0.1       <- Event: PeerStatus
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- ChannelType: SIP
127.0.0.1       <- Peer: SIP/237
127.0.0.1       <- PeerStatus: Registered
127.0.0.1       <- Server: 0

127.0.0.1       <- Event: PeerStatus
127.0.0.1       <- Privilege: system,all
127.0.0.1       <- ChannelType: SIP
127.0.0.1       <- Peer: SIP/234
127.0.0.1       <- PeerStatus: Registered
127.0.0.1       <- Server: 0

-----

10.10.8.111     <= 

-----

10.10.8.111     <= 

10.10.8.111     <= 
10.10.8.111     => { 'btn': '0', 'cmd': 'pong', 'data': '0', 'slot': '' }

I hope we can get this working, as I just bought FOP2 and am impressed with what it shows and the interface!

Reply to toolbar buttons nothing happens upon click (SOLVED) on Tue, 15 Dec 2009 17:11:10 GMT

jmituzas — Tue, 15 Dec 2009 17:11:10 GMT

Great Support once aggain from Nicolás, he has helped me out so much! Got my mis-configured FOP2 box all straighten out.

Reply to toolbar buttons nothing happens upon click (SOLVED) on Tue, 15 Dec 2009 15:02:36 GMT

nicolas — Tue, 15 Dec 2009 15:02:36 GMT

ctrl-C to exit

DAHDI/39030303 does not exists, your dahdi channels are 5 and 6 from your logs... You can catch me online on the live help and give me access to your server, we can fix it together in no time. Much less time than writing endless posts in the forum with funky configs.

As you have DAHDI fxs channles, you have to use manual config for them right now or fix/patch the autoconfig script for adding them there as extensions and not trunk.

The frustration comes from not understaning how the configuration works, and not posting your config fully. Please come online and chat with me.. it would be MUCH quicker for you and for me.

Reply to toolbar buttons nothing happens upon click (SOLVED) on Tue, 15 Dec 2009 14:31:56 GMT

jmituzas — Tue, 15 Dec 2009 14:31:56 GMT

ok have done that and manually changed my button.cfg from SIP/6910 to DAHDI/6910 same as extensions 6920, 6930, and 6940 for those are extensions to the POTS lines directly.

Now when I log in as extension 6910 and try to dial extension 6920 it still fails and I get this:

10.30.20.137 <=
10.30.20.137 => { 'btn': '0', 'cmd': 'key', 'data': '5tyRgiPJIYPw0lrCE4ie', 'slot': '' }

10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'version', 'data': '2.00', 'slot': '' }

10.30.20.137 <=
10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'permit', 'data': 'YWxs', 'slot': '' }

10.30.20.137 => { 'btn': '16@GENERAL', 'cmd': 'zbuttons', 'data': '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', 'slot': '' }

10.30.20.137 <=
10.30.20.137 => { 'btn': '1@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '2@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '3@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '4@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '5@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '6@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '7@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '8@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '9@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '10@GENERAL', 'cmd': 'qualify', 'data': 'notok', 'slot': '0' }

10.30.20.137 => { 'btn': '15@GENERAL', 'cmd': 'settext', 'data': '', 'slot': '0' }

10.30.20.137 => { 'btn': '15@GENERAL', 'cmd': 'state', 'data': 'DOWN', 'slot': '0' }

10.30.20.137 <=

127.0.0.1 -> Action: Originate
127.0.0.1 -> Channel: DAHDI/6910
127.0.0.1 -> Exten: 6920
127.0.0.1 -> Context: from-internal
127.0.0.1 -> Priority: 1
127.0.0.1 -> CallerID: <6910>
127.0.0.1 -> Async: True

127.0.0.1 <- Response: Success
127.0.0.1 <- Message: Originate successfully queued
127.0.0.1 <- Server: 0

Response: Success
Message: Originate successfully queued
Server: 0

127.0.0.1 <- Event: Newchannel
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel:
127.0.0.1 <- State: Down
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1260904100.1
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: OriginateResponse
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Response: Failure
127.0.0.1 <- Channel: DAHDI/6910
127.0.0.1 <- Context: from-internal
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Reason: 0
127.0.0.1 <- Uniqueid:
127.0.0.1 <- CallerID: 6910
127.0.0.1 <- CallerIDNum: 6910
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Server: 0

when I dial the extension from the phone itself I get this (sorry can't copy this in its entire I'm within an ssh session:

127.0.0.1 <- Application: Set
127.0.0.1 <- AppData: VMBOX=6920
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-exten-vm
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 4
127.0.0.1 <- Application: Set
127.0.0.1 <- AppData: EXTTOCALL=6920
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-exten-vm
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 5
127.0.0.1 <- Application: Set
127.0.0.1 <- AppData: CFUEXT=
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-exten-vm
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 6
127.0.0.1 <- Application: Set
127.0.0.1 <- AppData: CFBEXT=
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-exten-vm
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 7
127.0.0.1 <- Application: Set
127.0.0.1 <- AppData: RT=15
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-exten-vm
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 8
127.0.0.1 <- Application: Macro
127.0.0.1 <- AppData: record-enable|6920|IN
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-record-enable
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 1
127.0.0.1 <- Application: GotoIf
127.0.0.1 <- AppData: 1?check
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-record-enable
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 4
127.0.0.1 <- Application: AGI
127.0.0.1 <- AppData: recordingcheck|20091215-141123|1260904276.2
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-record-enable
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 999
127.0.0.1 <- Application: MixMonitor
127.0.0.1 <- AppData: /recordings20091215-141123-1260904276.2.wav||
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-exten-vm
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 9
127.0.0.1 <- Application: Macro
127.0.0.1 <- AppData: dial|15|tr|6920
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-dial
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 1
127.0.0.1 <- Application: GotoIf
127.0.0.1 <- AppData: 1?dial
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-dial
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 3
127.0.0.1 <- Application: AGI
127.0.0.1 <- AppData: dialparties.agi
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newexten
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- Context: macro-dial
127.0.0.1 <- Extension: s
127.0.0.1 <- Priority: 7
127.0.0.1 <- Application: Dial
127.0.0.1 <- AppData: DAHDI/6|15|tr
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newchannel
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- State: Rsrvd
127.0.0.1 <- CallerIDNum:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1260904283.3
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- State: Ringing
127.0.0.1 <- CallerID:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1260904283.3
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Dial
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Source: DAHDI/5-1
127.0.0.1 <- Destination: DAHDI/6-1
127.0.0.1 <- CallerID:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- SrcUniqueID: 1260904276.2
127.0.0.1 <- DestUniqueID: 1260904283.3
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newcallerid
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- CallerID: 6920
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1260904283.3
127.0.0.1 <- CID-CallingPres: 0 (Presentation Allowed, Not Screened)
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- State: Ringing
127.0.0.1 <- CallerID:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6010
127.0.0.1 <- Context: default
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Status: 8
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/6-1
127.0.0.1 <- State: Up
127.0.0.1 <- CallerID: 6920
127.0.0.1 <- CallerIDName:
127.0.0.1 <- Uniqueid: 1260904283.3
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Newstate
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel: DAHDI/5-1
127.0.0.1 <- State: Up
127.0.0.1 <- CallerID:
127.0.0.1 <- CallerIDName: Free For All Incorporated
127.0.0.1 <- Uniqueid: 1260904276.2
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6920
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Status: 1
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6010
127.0.0.1 <- Context: default
127.0.0.1 <- Status: 1
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: ExtensionStatus
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Exten: 6910
127.0.0.1 <- Context: ext-local
127.0.0.1 <- Status: 1
127.0.0.1 <- Server: 0

127.0.0.1 <- Event: Link
127.0.0.1 <- Privilege: call,all
127.0.0.1 <- Channel1: DAHDI/5-1
127.0.0.1 <- Channel2: DAHDI/6-1
127.0.0.1 <- Uniqueid1: 1260904276.2
127.0.0.1 <- Uniqueid2: 1260904283.3
127.0.0.1 <- CallerID1:
127.0.0.1 <- CallerID2: 6920
127.0.0.1 <- Server: 0

now when I press record I get this:
10.30.20.137 <=

127.0.0.1 -> Action: Monitor
127.0.0.1 -> Channel:
127.0.0.1 -> ActionID: monitor-Monitor-
127.0.0.1 -> Mix: 1
127.0.0.1 -> File: 6910-1260904442
127.0.0.1 -> Async: True

127.0.0.1 <- Response: Error
127.0.0.1 <- ActionID: monitor-Monitor-
127.0.0.1 <- Message: No channel specified
127.0.0.1 <- Server: 0

This is getting to be very frustrating, many hours put into this and nothing works.
I am wondering where did I mess this up so bad. Is it from FOP2, my FreePBX setup or is it my Asterisk configuration files. I really wish that AsteriskNOW upon adding all these apps would have better documentation. I am starting to think that your app is fine because I have also set and wrote to the FreePBX forums as well regarding recording all incoming and outgoing calls. FreePBX doesn't record either and is setup to always record all calls for all extensions. Which leaves me to believe that it may be an Asterisk permission problem, but I have stated within the manager.conf file to grant permissions to these extensions as well as the manager, so I am at a complete loss.

I know better then to post the problems of other apps in this forum, and I thank you for your many responses since I get no feedback when I post to the FreePBX, or the AsteriskNOW forums regarding this issue.

Thanks again for your prompt replies!
Maybe you could give me some more options to try and troubleshoot
oh by the way, how do I exit debug mode, have tried exit, quit, -q, /q ? have been closing my session then logging back in to reboot. There has to be a better way.

Reply to toolbar buttons nothing happens upon click (SOLVED) on Mon, 14 Dec 2009 23:15:24 GMT

nicolas — Mon, 14 Dec 2009 23:15:24 GMT

Ok... I think you have the #exec autoconfig-buttons-freepbx.sh defined in your fop2.cfg altough you want to do a manual config... remove that line in fop2.cfg or comment it out so it looks like ";#exec ....".

The button.cfg you copied here does not match the events in the log.

Reply to toolbar buttons nothing happens upon click (SOLVED) on Mon, 14 Dec 2009 22:10:50 GMT

jmituzas — Mon, 14 Dec 2009 22:10:50 GMT

just looking qat it don't know where it got channel SIP/6910 from... its a dahdi channel specified in FreePBX for the extensions.. this is probably the problem. Where can I specify this as a dahdi channel within fop2?

Reply to toolbar buttons nothing happens upon click (SOLVED) on Mon, 14 Dec 2009 22:07:24 GMT

jmituzas — Mon, 14 Dec 2009 22:07:24 GMT

sorry about that (me not following directions)
for the extensions I have up here is my button.cfg:

[SIP/6910]
type=extension
extension=6910
label=POTS 1
mailbox=jmituzas@gmail.com
context=from-internal
extenvoicemail=*6910@device

[SIP/6920]
type=extension
extension=6920
label=POTS 2
mailbox=jmituzas@gmail.com
context=from-internal
extenvoicemail=*6920@device

[SIP/6930]
type=extension
extension=6930
label=POTS 3
mailbox=6930@device
context=from-internal
extenvoicemail=*6930@device

[SIP/6940]
type=extension
extension=6940
label=POTS 4
mailbox=6940@device
context=from-internal
extenvoicemail=*6940@device

[DAHDI/1]
type=trunk
label=DAHDI
channel=DAHDI/3
channel=DAHDI/4

ok start the fop2 in debug mode and trial to dial another extension:
/usr/local/fop2/fop2_server -X 15

10.30.20.137 =>
http://www.macromedia.com/xml/dtds/cross-domain-policy.dtd">

** CLEAN SOCKET connection lost removing socket IO::Socket::INET=GLOB(0xec6d730)
** CLEAN SOCKET flash client connection lost
No flash clients connected

10.30.20.137 <=
10.30.20.137 => { 'btn': '0', 'cmd': 'key', 'data': 'UaOOw2cpN8ysPsC6cZn9nR7z4gL', 'slot': '' }

10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'version', 'data': '2.00', 'slot': '' }

10.30.20.137 <=
10.30.20.137 => { 'btn': '0@GENERAL', 'cmd': 'permit', 'data': 'YWxs', 'slot': '' }

10.30.20.137 => { 'btn': '16@GENERAL', 'cmd': 'zbuttons', 'data': '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', 'slot': '' }