<![CDATA[Activity reports for supervisors]]>Dear

We FOP2 working properly installed.

We are interested in keeping track of the time that a supervisor listening live calls or agents involved in a conversation.

How could I make a report of this activity?

Thank you

]]>https://forum.fop2.com/topic/2064/activity-reports-for-supervisorsRSS for NodeTue, 27 Oct 2026 17:42:02 GMTFri, 23 Oct 2015 16:41:59 GMT60<![CDATA[Reply to Activity reports for supervisors on Mon, 26 Oct 2015 15:18:13 GMT]]>Thanks for the reply

Indeed the cdr field lastapp table includes a call option ChanSpy every time you listen through FOP2.

Thank you

]]>https://forum.fop2.com/post/9062https://forum.fop2.com/post/9062Mon, 26 Oct 2015 15:18:13 GMT<![CDATA[Reply to Activity reports for supervisors on Fri, 23 Oct 2015 22:20:18 GMT]]>You can't. FOP2 launches the action, but does not keep track of times itself. There is an audit log (command line option -a) that you can enable, but it won't give you a duration, just whenever an extension started an action. You might also check the CDR records and see if you can find a way to identify records involved in a spying session, probably using the app fields on the CDR table.

]]>https://forum.fop2.com/post/9061https://forum.fop2.com/post/9061Fri, 23 Oct 2015 22:20:18 GMT