<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[Listen in calls hang up]]></title><description><![CDATA[<p dir="auto">We are having a problem with FOP2 for the listen in Feature.</p>
<p dir="auto">At the moment we are listening into a call from another extension using FOP2, when we receive another call and it is answered the person listening into the call gets hanged up. Any ideas why this happens?</p>
<p dir="auto">Shanika</p>
]]></description><link>https://forum.fop2.com/topic/2141/listen-in-calls-hang-up</link><generator>RSS for Node</generator><lastBuildDate>Tue, 27 Oct 2026 17:59:10 GMT</lastBuildDate><atom:link href="https://forum.fop2.com/topic/2141.rss" rel="self" type="application/rss+xml"/><pubDate>Tue, 12 Jan 2016 16:01:19 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Reply to Listen in calls hang up on Tue, 19 Jan 2016 15:06:25 GMT]]></title><description><![CDATA[<p dir="auto">Hi,</p>
<p dir="auto">FOP2 does not interfere with ongoing calls and the way asterisk handles audio and applications. My guess is that chanspy (the application that perform the actual call barge/spy notice some kind of channel disconnection and ends up disconnecting the spy channel also.</p>
<p dir="auto">The only parameter you can set in fop2.cfg is persistent_spy that should be leave commented or set to 1 (the default value). That means that if the spied on channel terminates the call, you will still be connected to that channel if any new call is received (so a call center manager does not need to restart a spying session after an agent finishes one call). That is the default behaviour and is the oposite of your problem, so I do not think it has to do with it.</p>
<p dir="auto">So my guess is that chanspy senses something on the channel and disconnects you, there is nothing we can do in FOP2 to change that behaviour.. perhaps you can alter the spy_options and pass different parameters to chanspy.</p>
]]></description><link>https://forum.fop2.com/post/9443</link><guid isPermaLink="true">https://forum.fop2.com/post/9443</guid><dc:creator><![CDATA[nicolas]]></dc:creator><pubDate>Tue, 19 Jan 2016 15:06:25 GMT</pubDate></item></channel></rss>