<![CDATA[Multi-Tenant : Extension won't update]]>Hi ! We got trouble since we have update FOP2 to 2.31.
We had 2.26 before, and FOP2 as working great

Now, extension button from second Asterisk won't hangup.

My first Asterisk is an FreePBX 2.11.0.38 (with Asterisk 11.8.1 with FOP2) (have extension 1xx)
My second Asterisk is an Elastix (with Asterisk 1.8.16.0) (have extension 2xx)
Both Asterisk can communicate between them without trouble

If 119 call 219, FOP2 show both as talking, but if the call end, only 119 return to idle (green color), 219 stay as talking until I restart FOP2

]]>http://localhost:4567/topic/2335/multi-tenant-extension-won-t-updateRSS for NodeTue, 27 Oct 2026 15:50:23 GMTFri, 19 Aug 2016 20:09:45 GMT60<![CDATA[Reply to Multi-Tenant : Extension won't update on Wed, 31 Aug 2016 15:56:04 GMT]]>That's the idea. Use the fop2 manager for everything, define buttons in buttons_custom.cfg

best regards,

]]>http://localhost:4567/post/10249http://localhost:4567/post/10249Wed, 31 Aug 2016 15:56:04 GMT<![CDATA[Reply to Multi-Tenant : Extension won't update on Wed, 31 Aug 2016 13:02:25 GMT]]>Yes, the hangup problem are fixed

Also, editing /usr/local/fop2/autoconfig-users.sh is useless. FOP2 Manager can add user
Only need to edit file /usr/local/fop2/buttons_custom.cfg

]]>http://localhost:4567/post/10248http://localhost:4567/post/10248Wed, 31 Aug 2016 13:02:25 GMT<![CDATA[Reply to Multi-Tenant : Extension won't update on Tue, 30 Aug 2016 20:56:43 GMT]]>So is the hangup problem fixed or still occurring?

]]>http://localhost:4567/post/10247http://localhost:4567/post/10247Tue, 30 Aug 2016 20:56:43 GMT<![CDATA[Reply to Multi-Tenant : Extension won't update on Tue, 30 Aug 2016 20:24:05 GMT]]>My solution was easy

First, to add user form my second Asterisk
I edited /usr/local/fop2/autoconfig-users.sh
And after :

echo "; Users"

I added line

echo "user= EXTENSION : SECRET : PERMISSIONS : GROUPS : PLUGINS

For adding extension
I edited /usr/local/fop2/buttons_custom.cfg
And added each extension

After these modification, I goes to FOP2 Manager and reload FOP2
extension are now visible in FOP2

Of course, this modification are not dymanic, if I add or remove extension on my second Asterisk I need to adjust file /usr/local/fop2/buttons_custom.cfg

  • And extension state on my second Asterisk update correctly in FOP2
]]>http://localhost:4567/post/10246http://localhost:4567/post/10246Tue, 30 Aug 2016 20:24:05 GMT<![CDATA[Reply to Multi-Tenant : Extension won't update on Sun, 28 Aug 2016 12:38:10 GMT]]>You will have to modify the FOP2 Manager if you want it to access remote server data, you will have to think how you will access that remote data, and implement it.

Servers do not communicate over thin air and n either the FOP2 manager, so whatever you do in code will need a correlation with system administration on both servers, like allowing remote mysql users, giving some kind of command execution access (like passwordless ssh), etc... all of that is done outside of FOP2 itself.

Best regards,

]]>http://localhost:4567/post/10245http://localhost:4567/post/10245Sun, 28 Aug 2016 12:38:10 GMT<![CDATA[Reply to Multi-Tenant : Extension won't update on Thu, 25 Aug 2016 20:09:02 GMT]]>Like I say in my other post (http://forum.fop2.com/4314-variable-blindtransfer-is-empty). I have copied default config files. This will maybe slove this issue too.

Does it's possible with FOP2 Manager to add extension button from second Asterisk ?

]]>http://localhost:4567/post/10244http://localhost:4567/post/10244Thu, 25 Aug 2016 20:09:02 GMT<![CDATA[Reply to Multi-Tenant : Extension won't update on Sat, 20 Aug 2016 20:20:40 GMT]]>Impossible to say anything without looking at FOP2 debug when you attempt that call. Seems that the Hangup event from 219 is not being received ... but again, it is not possible to verify anything without looking at a full server debug log when you attempt that call:

http://support.asternic.biz/?/selfhelp/view-article/how-to-debug-fop2/10

]]>http://localhost:4567/post/10243http://localhost:4567/post/10243Sat, 20 Aug 2016 20:20:40 GMT