<![CDATA[Fullwallboard AGENTSREADY variable]]>Hi

How is the AGENTSREADY value determined in the fullwallboard?
I grouped together 15 queues into one box and it appears to be counting them together for each queue. I have agents that are part of every queue, so the number of agents ready on the wallboard is way more than there actually is.
How can I make it ignore duplicate agents in the group?

]]>https://forum.fop2.com/topic/2365/fullwallboard-agentsready-variableRSS for NodeTue, 27 Oct 2026 21:53:32 GMTThu, 06 Oct 2016 12:37:49 GMT60<![CDATA[Reply to Fullwallboard AGENTSREADY variable on Tue, 18 Oct 2016 12:32:22 GMT]]>Grouping queues will jus add up variables, it won't consolidate same agents as one. I will see if I can modify that for a future release, change won't be simple unfortunately, it will require quite some work to get it right.
Best regards,

]]>https://forum.fop2.com/post/10363https://forum.fop2.com/post/10363Tue, 18 Oct 2016 12:32:22 GMT