<![CDATA[penalty change ]]>Hi

The penalty change feature doesn't work on our server. The box appear but even when we change it, the change doesn't apply. We are using freepbx 13 ans asterisk 13

]]>http://localhost:4567/topic/2367/penalty-changeRSS for NodeTue, 27 Oct 2026 04:57:06 GMTThu, 06 Oct 2016 16:15:32 GMT60<![CDATA[Reply to penalty change on Sat, 15 Aug 2020 08:57:59 GMT]]>hi
i can't find big line mentioning "twinkle" in /var/www/html/fop2/admin/js/fop2manager.js (at line 102)
please help me...
Thank you

]]>http://localhost:4567/post/10379http://localhost:4567/post/10379Sat, 15 Aug 2020 08:57:59 GMT<![CDATA[Reply to penalty change on Fri, 28 Oct 2016 13:55:41 GMT]]>I am online at the live help now if you want to chat. Best regards,

]]>http://localhost:4567/post/10378http://localhost:4567/post/10378Fri, 28 Oct 2016 13:55:41 GMT<![CDATA[Reply to penalty change on Fri, 28 Oct 2016 13:55:22 GMT]]>Do not forget to clear the browser cache.

]]>http://localhost:4567/post/10377http://localhost:4567/post/10377Fri, 28 Oct 2016 13:55:22 GMT<![CDATA[Reply to penalty change on Fri, 28 Oct 2016 08:46:25 GMT]]>Hi Sorry for the delay , dosnt look like it .

Still the same, will post debug when I get back from site .

]]>http://localhost:4567/post/10376http://localhost:4567/post/10376Fri, 28 Oct 2016 08:46:25 GMT<![CDATA[Reply to penalty change on Tue, 25 Oct 2016 19:12:54 GMT]]>Ah! You had a problem with the FOP2 Manager, not with the FOP2 Switchboard. The issue fixed was with the switchboard when you enable changing penalties from it by uncommenting the proper section in presence.js

You have an issue with the FOP2 Manager updating fields, try editing /var/www/html/fop2/admin/js/fop2manager.js, around line 102 you will see a big line mentioning "twinkle".

Remove that line and replace with:

$('#fop2reload').show();

Save, refresh, and try again, see if that solves the problem.

Best regards,

]]>http://localhost:4567/post/10375http://localhost:4567/post/10375Tue, 25 Oct 2016 19:12:54 GMT<![CDATA[Reply to penalty change on Thu, 20 Oct 2016 08:19:21 GMT]]>heres the debug form developer mode

Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead[Learn More]jquery-1.10.2.min.js:1
Use of getPreventDefault() is deprecated. Use defaultPrevented instead.jquery-1.10.2.min.js:5:17117
TypeError: $(...).twinkle is not a function
set_editable_fields/</<()
fop2manager.js:102
x.Callbacks/c()
jquery-1.10.2.min.js:4
x.Callbacks/p.fireWith()
jquery-1.10.2.min.js:4
k()
jquery-1.10.2.min.js:6
.send/r()
jquery-1.10.2.min.js:6
[Learn More]fop2manager.js:102:23
TypeError: $(...).twinkle is not a function
set_editable_fields/</<()
fop2manager.js:102
x.Callbacks/c()
jquery-1.10.2.min.js:4
x.Callbacks/p.fireWith()
jquery-1.10.2.min.js:4
k()
jquery-1.10.2.min.js:6
.send/r()
jquery-1.10.2.min.js:6
[Learn More]fop2manager.js:102:23
TypeError: $(...).twinkle is not a function
set_editable_fields/</<()
fop2manager.js:102
x.Callbacks/c()
jquery-1.10.2.min.js:4
x.Callbacks/p.fireWith()
jquery-1.10.2.min.js:4
k()
jquery-1.10.2.min.js:6
.send/r()
jquery-1.10.2.min.js:6
[Learn More]fop2manager.js:102:23

]]>http://localhost:4567/post/10374http://localhost:4567/post/10374Thu, 20 Oct 2016 08:19:21 GMT<![CDATA[Reply to penalty change on Thu, 20 Oct 2016 08:05:23 GMT]]>Hi Nic i have a mov of the problem at https://dl.dropboxusercontent.com/u/6342865/movies/fop2manager.mov

we can add users to queues no problem we can change other settings ,but the queue login change doesnt hold.

This was a fresh install on .34 and updated to .35 the mav was done in privacy mode on a test browser (firefox)

Ian

]]>http://localhost:4567/post/10373http://localhost:4567/post/10373Thu, 20 Oct 2016 08:05:23 GMT<![CDATA[Reply to penalty change on Thu, 20 Oct 2016 01:44:05 GMT]]>Original problem was never a spinning circle, so I am not sure if you were experiencing the same as the original post, maybe similar, but not same. Also, adding users to queues was not a problem before, be sure sure, that you do not have old fop2.js files in your browser cache, try clearing cache or use incognito mode to be sure browser is not reusing an old .js file, that might cause issues like you describe...

]]>http://localhost:4567/post/10372http://localhost:4567/post/10372Thu, 20 Oct 2016 01:44:05 GMT<![CDATA[Reply to penalty change on Wed, 19 Oct 2016 09:54:27 GMT]]>Hi Nic

Upgraded to .5 but still the same, just a spinning circle on change and when page refreshed back to 0 also change not reflected in fop2 when adding users to queues. the admin page is 1.1.5 and fop2 is Version 2.31.05
Upgrade was done by just doing make in src directory for fop2 .

]]>http://localhost:4567/post/10371http://localhost:4567/post/10371Wed, 19 Oct 2016 09:54:27 GMT<![CDATA[Reply to penalty change on Tue, 18 Oct 2016 12:33:47 GMT]]>Cool Thanks.

]]>http://localhost:4567/post/10370http://localhost:4567/post/10370Tue, 18 Oct 2016 12:33:47 GMT<![CDATA[Reply to penalty change on Tue, 18 Oct 2016 12:33:12 GMT]]>I will try to release this week. Best regards,

]]>http://localhost:4567/post/10369http://localhost:4567/post/10369Tue, 18 Oct 2016 12:33:12 GMT<![CDATA[Reply to penalty change on Tue, 18 Oct 2016 11:50:55 GMT]]>Hi Nic Do you know when .35 is being released ? as have a callcenter going in thats using this, as the penalty isnt reflected on asterisk or work .

]]>http://localhost:4567/post/10368http://localhost:4567/post/10368Tue, 18 Oct 2016 11:50:55 GMT<![CDATA[Reply to penalty change on Mon, 17 Oct 2016 11:37:47 GMT]]>Happens only with Asterisk 13, penalty does work but FOP2 UI does not reflect the change. Fixed on 2.31.05

]]>http://localhost:4567/post/10367http://localhost:4567/post/10367Mon, 17 Oct 2016 11:37:47 GMT