<![CDATA[Auto Logout / Penalty Reset]]>Hi All,

We're having issues where somebody sets themselves to busy/dnd - leave their desk - and return to only see they have been logged out of FOP2 and also all queues previously logged in to.

Is there a timeout setting ANYWHERE in FOP2?

Thank you

]]>http://localhost:4567/topic/2426/auto-logout-penalty-resetRSS for NodeTue, 27 Oct 2026 07:48:32 GMTWed, 21 Dec 2016 10:33:05 GMT60<![CDATA[Reply to Auto Logout / Penalty Reset on Fri, 23 Dec 2016 14:39:48 GMT]]>No, there is no timeout in FOP2 itself. However, FOP2 will kick unresponsive clients.. an unresponsive client is a browser that is not sending keepalives (and by default, all fop2 connected clients will send a keepalive packet every few seconds).

You can start FOP2 in debug mode and look at the log at around the time a user gets disconnected, and you might see some lines indicating the reason for the disconnection, it could also be a kind of socket error/network disconnection.

http://members.asternic.biz/knowledge_base/how-to-debug-fop2

]]>http://localhost:4567/post/10591http://localhost:4567/post/10591Fri, 23 Dec 2016 14:39:48 GMT<![CDATA[Reply to Auto Logout / Penalty Reset on Thu, 22 Dec 2016 07:37:44 GMT]]>@admin - Any thing you can add here? 🙂

]]>http://localhost:4567/post/10590http://localhost:4567/post/10590Thu, 22 Dec 2016 07:37:44 GMT