<![CDATA[tagQueueCalls]]>Hi! I try to use tagQueueCalls. After installation I see blank grey rectangle and no more) But I install it from console. After finished call from queue in browser debug I get:

VM96:44 Uncaught ReferenceError: tag_saved_clid is not defined
    at Object.callback_agentcompletetagcall (eval at plugin (eval at <anonymous> (eval at <anonymous> (jquery-1.11.3.min.js:1))), <anonymous>:44:474)
    at docommand (eval at <anonymous> (eval at <anonymous> (jquery-1.11.3.min.js:1)), <anonymous>:1:85329)
    at appendData (eval at <anonymous> (eval at <anonymous> (jquery-1.11.3.min.js:1)), <anonymous>:1:84877)
    at WebSocket.ws.onmessage (eval at <anonymous> (eval at <anonymous> (jquery-1.11.3.min.js:1)), <anonymous>:1:82931)
]]>http://localhost:4567/topic/2441/tagqueuecallsRSS for NodeTue, 27 Oct 2026 08:38:32 GMTThu, 29 Dec 2016 15:05:04 GMT60<![CDATA[Reply to tagQueueCalls on Sat, 18 Sep 2021 03:18:43 GMT]]>Having an issue where the tag queue call plugin is updating the ENTERQUEUE time for call center stats 2. This is making avg wait time have negative values.
FreePBX 15.0.17.53
Asterisk 13.38.2
FOP2 2.31.30
Tag Queue Calls 1.0.8
Asternic Call Center Stats 2 2.2.4

Best regards,

]]>http://localhost:4567/post/10712http://localhost:4567/post/10712Sat, 18 Sep 2021 03:18:43 GMT<![CDATA[Reply to tagQueueCalls on Wed, 24 May 2017 20:37:29 GMT]]>I made an update of the plugin.. there was a repeated div id on the generated html.. that might end up giving odd results when filling html content dynamically. Try to upgrade , maybe, just maybe, it will help with this issue.

Best regards,

]]>http://localhost:4567/post/10711http://localhost:4567/post/10711Wed, 24 May 2017 20:37:29 GMT<![CDATA[Reply to tagQueueCalls on Tue, 16 May 2017 15:42:23 GMT]]>Ok, we are having trouble with call tagging. Every now and then a user will be unable to tag their call they just completed. If they log out and then log back into FOP they have no issue going forward with tagging future calls. But this keeps happening to different people in the call center.

I did go in and make sure: notify_on_connect=1 was in the fop2.cfg. Originally it was notify_on_connect = 1.

Asterisk 13.9.1
FreePBX 13.0.190.20
FOP2 Manager 1.1.6
FOP2 2.31.08

They are using Chrome for FOP.

]]>http://localhost:4567/post/10710http://localhost:4567/post/10710Tue, 16 May 2017 15:42:23 GMT<![CDATA[Reply to tagQueueCalls on Thu, 05 Jan 2017 07:23:15 GMT]]>Thank you so much! Its really cool=)

]]>http://localhost:4567/post/10709http://localhost:4567/post/10709Thu, 05 Jan 2017 07:23:15 GMT<![CDATA[Reply to tagQueueCalls on Wed, 04 Jan 2017 23:52:33 GMT]]>Ok, I have updated the tagQueueCalls plugins and now you can set different tags per queue by creating sections in the Plugins config page. The section name should be the queue number/name. If the global section is left empty and you create a section for a particular queue, then you will have tags open for that particular queue and not the others, so you can control if you want tags disabled that way.

Upgrade the plugin to 1.0.5 to have that enabled. Only issue is that with the upgrade your current tags might not be preserved.

Best regards,

]]>http://localhost:4567/post/10708http://localhost:4567/post/10708Wed, 04 Jan 2017 23:52:33 GMT<![CDATA[Reply to tagQueueCalls on Wed, 04 Jan 2017 21:43:54 GMT]]>It is not possible to have different tags per queue. Maybe I can add that as an addition for a future release.

Best regards,

]]>http://localhost:4567/post/10707http://localhost:4567/post/10707Wed, 04 Jan 2017 21:43:54 GMT<![CDATA[Reply to tagQueueCalls on Wed, 04 Jan 2017 18:31:44 GMT]]>Please help me set different tags for different queues, if its possible. Or disable tagging for one queue.

]]>http://localhost:4567/post/10706http://localhost:4567/post/10706Wed, 04 Jan 2017 18:31:44 GMT<![CDATA[Reply to tagQueueCalls on Wed, 04 Jan 2017 06:39:51 GMT]]>Now it works. May be you will add this to documentation?

how can I set tag per one queue and disable per another? Or set different tags for queues?

]]>http://localhost:4567/post/10705http://localhost:4567/post/10705Wed, 04 Jan 2017 06:39:51 GMT<![CDATA[Reply to tagQueueCalls on Tue, 03 Jan 2017 22:03:50 GMT]]>In fop2.cfg you must have notify_on_connect=1

Best regards,

]]>http://localhost:4567/post/10704http://localhost:4567/post/10704Tue, 03 Jan 2017 22:03:50 GMT<![CDATA[Reply to tagQueueCalls on Tue, 03 Jan 2017 08:15:49 GMT]]>Aterisk UPGRADE

--- Functionality changes from Asterisk 11 to Asterisk 12 --------------------

.....
.......
.....

  • The configuration options eventwhencalled and eventmemberstatus have been
    removed. As a result, the AMI events QueueMemberStatus, AgentCalled,
    AgentConnect, AgentComplete, AgentDump, and AgentRingNoAnswer will always be
    sent. The "Variable" fields will also no longer exist on the Agent* events.
    These events can be filtered out from a connected AMI client using the
    eventfilter setting in manager.conf.
]]>http://localhost:4567/post/10703http://localhost:4567/post/10703Tue, 03 Jan 2017 08:15:49 GMT<![CDATA[Reply to tagQueueCalls on Mon, 02 Jan 2017 18:58:08 GMT]]>@admin, please help us!) Im not the only one who cant get this work!)

]]>http://localhost:4567/post/10702http://localhost:4567/post/10702Mon, 02 Jan 2017 18:58:08 GMT<![CDATA[Reply to tagQueueCalls on Fri, 30 Dec 2016 06:39:54 GMT]]>In log I get this

Trying to send plugin (tagQueueCalls) to user 100 at context GENERAL
Sending plugin tagQueueCalls to 100
Sending style tagQueueCalls to 100
172.16.0.2:55065    <= <msg data="1|pluginlang|en~tagQueueCalls|jb069187e4245b473" ></msg>-- PROCESS_FLASH_COMMAND origen 1 accion pluginlang destino en~tagQueueCalls password 2sdff6010c6024873
Change language for plugin tagQueueCalls to en
Language file found /usr/local/fop2/plugins/tagQueueCalls/lang/en.js
172.16.0.2:55065    => { "btn": "0", "cmd": "setpluginlang", "data": "tagQueueCalls!bGFFnUXVldWVDsbHNDbGlkJ109J0NMSUQgJzsK", "slot": "0" }
Executing AMI Event Handler in plugin tagQueueCalls for event AGENTCOMPLETE
Executing AMI Event Handler in plugin tagQueueCalls for event USEREVENT
Executing AMI Event Handler in plugin tagQueueCalls for event USEREVENT

I cut strings like '187e4245b' in log to make it more shorter

]]>http://localhost:4567/post/10701http://localhost:4567/post/10701Fri, 30 Dec 2016 06:39:54 GMT<![CDATA[Reply to tagQueueCalls on Fri, 30 Dec 2016 06:22:31 GMT]]>But in asterisk 13.8 there is no 'eventwhencalled' in example config.
@ctiefel try to add 'eventwhencalled' in [general] section. It works only there. But it doesnt help me(

]]>http://localhost:4567/post/10700http://localhost:4567/post/10700Fri, 30 Dec 2016 06:22:31 GMT<![CDATA[Reply to tagQueueCalls on Fri, 30 Dec 2016 04:17:01 GMT]]>I have this.

]]>http://localhost:4567/post/10699http://localhost:4567/post/10699Fri, 30 Dec 2016 04:17:01 GMT<![CDATA[Reply to tagQueueCalls on Thu, 29 Dec 2016 23:56:41 GMT]]>Be sure you have eventwhencalled=yes in your queue configuration.

]]>http://localhost:4567/post/10698http://localhost:4567/post/10698Thu, 29 Dec 2016 23:56:41 GMT<![CDATA[Reply to tagQueueCalls on Thu, 29 Dec 2016 19:27:32 GMT]]>I am having the same issue.

]]>http://localhost:4567/post/10697http://localhost:4567/post/10697Thu, 29 Dec 2016 19:27:32 GMT