<![CDATA[who pauses]]>Is there a command or a way for me to find out who is pausing agents. Currently we have a situation where some agents pause to take a break but all of a sudden they become un paused. We want to know if it is another user that is un pausing them or if it is a system issue. Thank you.

]]>http://localhost:4567/topic/2623/who-pausesRSS for NodeTue, 27 Oct 2026 08:46:19 GMTFri, 02 Feb 2018 20:30:09 GMT60<![CDATA[Reply to who pauses on Tue, 20 Feb 2018 10:03:25 GMT]]>You can enable logging using this: http://members.asternic.biz/knowledge_base/enabling-audit-logs-in-fop2

And then you will see in the following file who is preforming the pause action:
/var/log/fop2_audit.log

Fraser.

]]>http://localhost:4567/post/11307http://localhost:4567/post/11307Tue, 20 Feb 2018 10:03:25 GMT