<![CDATA[Update Button Labels]]>Hi,
I want to update the extension names (cidname) from our CRM application. I want FreePbx, asterisk and Fop2 to be updated when admin changes staff name in CRM. We do the update process with a service application running on Linux. On the FreePbx and asterisk side, the transaction is successful. However, the update is not successful on the fop2 side.

I am doing the following;

  • Update asterisk.users table.
  • Update asterisk.sip table.
  • Update asterisk.devices table.
  • Update asterisk.fop2buttons table.
  • Update "/etc/asterisk/pjsip.endpoint.conf" file
  • Reload Asterisk (asterisk -rx "core reload")

How do I change extension name in Fop2?

]]>http://localhost:4567/topic/3001/update-button-labelsRSS for NodeTue, 27 Oct 2026 05:06:22 GMTWed, 07 Jul 2021 15:09:43 GMT60<![CDATA[Reply to Update Button Labels on Wed, 27 Apr 2022 16:34:22 GMT]]>How does one regenerate a queue configuration?

]]>http://localhost:4567/post/12289http://localhost:4567/post/12289Wed, 27 Apr 2022 16:34:22 GMT<![CDATA[Reply to Update Button Labels on Thu, 06 Jan 2022 18:56:32 GMT]]>Another thing to note that most of the times dazzles people. FOP2 will rename button labels to the queue member name if that extension is a queue member. FreePBX does not renames queue members when you rename an extension. You must regenerate the queue configuration for the queue member name to change also. Most probably your issue has to do with that (queue members are still "old" names, you can verify with asterisk -rx 'queue show' on the command line).

]]>http://localhost:4567/post/12288http://localhost:4567/post/12288Thu, 06 Jan 2022 18:56:32 GMT<![CDATA[Reply to Update Button Labels on Wed, 05 Jan 2022 23:01:31 GMT]]>You need to reload fop after the fop2buttons table is updated.
Fop does not keep a state based on the DB contents. If data changes in the DB, fop needs to reload.

]]>http://localhost:4567/post/12287http://localhost:4567/post/12287Wed, 05 Jan 2022 23:01:31 GMT<![CDATA[Reply to Update Button Labels on Mon, 23 Aug 2021 15:37:01 GMT]]>Interesting. I just changed the name of an extension, and so far, I believe I have changed the name everywhere, except the button. In the web admin interface for fop2, the name is changed, but on the web interface it still shows the old name. The queue this person is in also references the old name.

I'm at a loss. It has to be a database entry. I searched the files in the config directory (by directory, I mean /etc, /var, and /usr) and nothing references the old name.

]]>http://localhost:4567/post/12286http://localhost:4567/post/12286Mon, 23 Aug 2021 15:37:01 GMT<![CDATA[Reply to Update Button Labels on Wed, 07 Jul 2021 15:27:12 GMT]]>The output of "autoconfig-buttons.sh" seems to be updated. However, the web interface (http://<ip>/fop2) does not show any updates. Where does the web interface read the labels?

]]>http://localhost:4567/post/12285http://localhost:4567/post/12285Wed, 07 Jul 2021 15:27:12 GMT