<![CDATA[After 2.31.39 queueagent permission not working]]>As per title, I upgraded to 2.31.39 and have rebooted. After that users can no longer remove themselves from a queue.
No other changes were made to FreePBX. All affected users are still in the Dynamic Agents in the FreePBX queue. No other updates have been applied to FreePBX.
How to debug?

]]>http://localhost:4567/topic/3239/after-2.31.39-queueagent-permission-not-workingRSS for NodeTue, 27 Oct 2026 01:28:25 GMTTue, 05 Mar 2024 19:41:34 GMT60<![CDATA[Reply to After 2.31.39 queueagent permission not working on Sat, 27 Sep 2025 16:39:34 GMT]]>I'm using version 2.31.48 and the issue is still in place. No remove from queue.

]]>http://localhost:4567/post/12809http://localhost:4567/post/12809Sat, 27 Sep 2025 16:39:34 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Thu, 27 Mar 2025 20:04:28 GMT]]>Hi, Good news! I have just released version 2.31.46 that fixes the issue. You can upgrade with this command:

wget -O - https://download.fop2.com/upgrade_fop2.sh | bash

]]>http://localhost:4567/post/12808http://localhost:4567/post/12808Thu, 27 Mar 2025 20:04:28 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Thu, 27 Mar 2025 18:22:00 GMT]]>@RafalOgrodnik @sidneymcgeer @ivana @CyrilFourie
Update on this, as of 3/27/2025 we were able to contact Nicolas on Telegram, and he patched/fixed a jquery script that was broken and causing this issue. They will be releasing an updated version (2.31.46) to address this issue in the next day or 2.

]]>http://localhost:4567/post/12807http://localhost:4567/post/12807Thu, 27 Mar 2025 18:22:00 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Thu, 06 Mar 2025 21:04:06 GMT]]>As of March 6, 2025 this issue still persists on version 2.31.45 and we are at a standstill until this can be resolved. Does anyone have a solution?

]]>http://localhost:4567/post/12806http://localhost:4567/post/12806Thu, 06 Mar 2025 21:04:06 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Thu, 19 Dec 2024 12:04:08 GMT]]>Hi @Augustin and @Nicholas, any update on this? I have opened a ticket related to this matter. Could you please help in fixing this issue?

]]>http://localhost:4567/post/12805http://localhost:4567/post/12805Thu, 19 Dec 2024 12:04:08 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Thu, 05 Dec 2024 19:10:16 GMT]]>My version is 2.31.45

]]>http://localhost:4567/post/12804http://localhost:4567/post/12804Thu, 05 Dec 2024 19:10:16 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Thu, 05 Dec 2024 19:09:01 GMT]]>Any luck with this guys? I have the same problem.

]]>http://localhost:4567/post/12803http://localhost:4567/post/12803Thu, 05 Dec 2024 19:09:01 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Wed, 17 Apr 2024 14:16:18 GMT]]>Same issue here even with the latest .40 versions. FreePBX is 16 in our case.

]]>http://localhost:4567/post/12802http://localhost:4567/post/12802Wed, 17 Apr 2024 14:16:18 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Wed, 06 Mar 2024 12:36:23 GMT]]>I need to add, I am using FreePBX 15 with all the available updates applied. No other modifications or deviations from a standard install.
Also to note, the context menu for removing an agent from a queue when clicking on the relevant button for that extension is also missing even when the user perfoming the action has the queuemanager permission. They can only remove the extension from the queue by clicking the extension as it appears in the queue itself.
I suspect there is some reason the entire context menu is not showing as it's the same context menu regardless of the queuemanager or queueagent permission.

]]>http://localhost:4567/post/12801http://localhost:4567/post/12801Wed, 06 Mar 2024 12:36:23 GMT<![CDATA[Reply to After 2.31.39 queueagent permission not working on Wed, 06 Mar 2024 08:25:23 GMT]]>Regarding this issue:

When a member is provided with the queuemanager permission, everything works fine. When clicking on the presence of any member in the extensions window you can add the member to a queue. Once added to a queue, clicking on the presence icon shows the context menu to remove a member from the queue.

When a person gets given the queueagent permission, they can add themselves to a queue, however they can not remove themselves, as when they click on their own presence in the queue window, there is no context menu to do so.

]]>http://localhost:4567/post/12800http://localhost:4567/post/12800Wed, 06 Mar 2024 08:25:23 GMT