<![CDATA[Queue reminder tone]]>In my current setup I have taken advantage of the feature allowing a tone to be played when a call comes in (in my case, into one of about 60 queues). My agents are now requesting a similar tone be played every 30 seconds that call remains in queue. I would like to know if this is possible either in the current system, or could be added. Thank you.

]]>http://localhost:4567/topic/811/queue-reminder-toneRSS for NodeTue, 27 Oct 2026 16:36:39 GMTThu, 23 Jun 2011 19:11:04 GMT60<![CDATA[Reply to Queue reminder tone on Fri, 24 Jun 2011 12:08:51 GMT]]>Yes that is correct. My users would like an alarm to play every XX seconds that a call is waiting in a queue. Can this thread be moved to feature requests, or should I re-post?

]]>http://localhost:4567/post/3614http://localhost:4567/post/3614Fri, 24 Jun 2011 12:08:51 GMT<![CDATA[Reply to Queue reminder tone on Thu, 23 Jun 2011 23:10:31 GMT]]>Hi,

this should be posted as a feature request. Anyways, it is not clear exactly when the alarm should be played, every XX seconds when you have a call that is waiting for more than those XX seconds?

]]>http://localhost:4567/post/3613http://localhost:4567/post/3613Thu, 23 Jun 2011 23:10:31 GMT