<![CDATA[Can't Listen In]]>Asterisk 1.8, fop2.
I’ve put spyoptions=4 in appropriate button in buttons.cfg

  • permissions set to ‘all’ for the user entry in fop2.cfg ( I don’t know if this is granting the same permission twice)
  • I’ve put force_parameter_delimiter="," spy_options="4" in fop2.cfg
  • read = system,call,command,agent,user,originate
    write = system,call,command,agent,user,originate in Asterisk manager.conf,
    but sill no listen in!!!
    What else to try?
]]>http://localhost:4567/topic/831/can-t-listen-inRSS for NodeTue, 27 Oct 2026 11:19:08 GMTTue, 19 Jul 2011 12:30:47 GMT60<![CDATA[Reply to Can't Listen In on Tue, 19 Jul 2011 16:57:39 GMT]]>Thanks Nicolas, it was my fault, there was no dialplan set up incoming calls for the listening phone, whoops! It is getting an incoming/listening call now. (I'm an Asterisk newbie).

]]>http://localhost:4567/post/3691http://localhost:4567/post/3691Tue, 19 Jul 2011 16:57:39 GMT<![CDATA[Reply to Can't Listen In on Tue, 19 Jul 2011 16:41:59 GMT]]>It is (buttons.cfg) generated by code, but the code was written by hand so it may still be wrong!
They are a minimum, e.g.

[SIP/107]
type=extension
extension=107
context=TeamMember
label=Pauline Ford

And the calls are going thru ok, and they light up fop2 buttons ok, so you would think the buttons.cfg is matching the sip.conf.
Do I really not need a dialplan/extenstion.conf entry for the listen in?

]]>http://localhost:4567/post/3690http://localhost:4567/post/3690Tue, 19 Jul 2011 16:41:59 GMT<![CDATA[Reply to Can't Listen In on Tue, 19 Jul 2011 16:34:15 GMT]]>Did you configure buttons by hand? How? A button misconfiguration could cause that issue too... for example, lack of correct extension and context data for the buttons.

]]>http://localhost:4567/post/3689http://localhost:4567/post/3689Tue, 19 Jul 2011 16:34:15 GMT<![CDATA[Reply to Can't Listen In on Tue, 19 Jul 2011 16:12:50 GMT]]>I haven't set any privacy options for the buttons, I guess the default is off?
I have set the manager.conf to
read= all
write=all
The phone listening in is not receiving any incoming call event. Could it be the extensions.conf/dialplan, I haven't done anything to enable that for listening in?

]]>http://localhost:4567/post/3688http://localhost:4567/post/3688Tue, 19 Jul 2011 16:12:50 GMT<![CDATA[Reply to Can't Listen In on Tue, 19 Jul 2011 15:40:33 GMT]]>Hi,

AMI permissions needed to hangup calls are not the same that for performing other actions. In /etc/asterisk/manager.conf try setting "all" both in the read/write lines.

It will help if you tell us what happens when you try to listen to a call.. does your phone ring? it does nothing at all?

Remember also that if you set privacy for a button, it will not be possible to listen to their calls, so be sure the target extension does not have privacy set.

Best regards,

]]>http://localhost:4567/post/3687http://localhost:4567/post/3687Tue, 19 Jul 2011 15:40:33 GMT<![CDATA[Reply to Can't Listen In on Tue, 19 Jul 2011 15:22:51 GMT]]>I can hangup the call, so I guess the permissions are getting thru ok, maybe(?)

]]>http://localhost:4567/post/3686http://localhost:4567/post/3686Tue, 19 Jul 2011 15:22:51 GMT<![CDATA[Reply to Can't Listen In on Tue, 19 Jul 2011 15:19:35 GMT]]>I'm just trying to listen in to ongoing call.
Ok, I realise I was misreading the help, I've switched back to spy_options="bq", I'm still unable to listen in.
Any other suggestions?

]]>http://localhost:4567/post/3685http://localhost:4567/post/3685Tue, 19 Jul 2011 15:19:35 GMT<![CDATA[Reply to Can't Listen In on Tue, 19 Jul 2011 14:24:08 GMT]]>As far as I know, "4" is not a valid option for chanspy. Leave the default value or leave it empty and try again.

What are you trying to achieve?

]]>http://localhost:4567/post/3684http://localhost:4567/post/3684Tue, 19 Jul 2011 14:24:08 GMT