<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[I have problems listening and whispering]]></title><description><![CDATA[<p dir="auto">I bougth a licence for fop2 some time ago I managed to intalled and configure it and most of the time works great. But sometimes it fail to listen and to listen and whisper for some agents, as a temporary solution I usually restart the fop2 service and it works well for a while. Please help me find where the problem migth be or what I  am doing wrong. This is a big concern because for the same configuration I have diferent results sometimes I get to liston to a call to all the agents and somtime it just won-t trigger the call.</p>
<p dir="auto">here is my configuration the fop2 is installed on an asteris 1.4.41</p>
<h2>fop2.cfg</h2>
<p dir="auto">[general]<br />
; AMI definitions<br />
manager_host=192.168.0.245<br />
manager_port=5038<br />
manager_user=asterisk<br />
manager_secret=**********<br />
;event_mask=agent,call,command,system,user,dialplan</p>
<p dir="auto">; Daemon definitios<br />
;listen_port      = 4445<br />
;restrict_host    = <a href="http://www.asternic.org" rel="nofollow ugc">http://www.asternic.org</a><br />
;web_dir          = /var/www/html/operator/fop2</p>
<p dir="auto">; Global Config<br />
poll_interval      = 86400<br />
poll_voicemail     = 1<br />
monitor_ipaddress  = 0</p>
<p dir="auto">; Force blind transfer on asterisk 1.6<br />
blind_transfer     = 1</p>
<p dir="auto">; Force supervised transfer on asterisk 1.4<br />
; requires the atxfer manager backport patch<br />
; supervised_transfer = 1</p>
<p dir="auto">; Force delimiter for asterisk applications<br />
; force_parameter_delimiter = ","</p>
<p dir="auto">; When adding or removing members to a queue, fop2 will default to<br />
; AddQueueMember/RemoveQueueMember commands. If you set use_agentlogin<br />
; to 1, together with the QueueChannel in a button definition set to<br />
; an Agent number it will use AgentCallbackLogin and Agentlogoff instead.<br />
;<br />
use_agentlogin = 1</p>
<p dir="auto">; Master Password that overrides any individual one<br />
;master_key = 5678</p>
<p dir="auto">; Options to send to chan_spy when doing a Listen action<br />
; This global setting is overriden by the individual button<br />
spy_options="bq"</p>
<p dir="auto">; Options to send to chan_spy when doing a Whisper action<br />
; In Asterisk 1.6.1 or higher you can use B to enable barge (speak<br />
; to both channels on a call).<br />
whisper_options = "w"</p>
<p dir="auto">; Filename to use when start monitoring, you can use ${UNIQUEID},<br />
; ${ORIG_EXTENSION}, ${DEST_EXTENSION}<br />
; and date formats %Y %m %d to construct the filename.<br />
;<br />
; Settings for modifying the recording filename<br />
; Available variables are:<br />
; ${UNIQUEID} = Unique Id of the call<br />
; ${TIMESTAMP} = Unix Timestamp when the recording was initiated<br />
; ${DEST_EXTENSION} = Target extenstion being monitored<br />
; ${ORIG_EXTENSION} = Extension/User that started the recording (not<br />
;                     the other leg)<br />
; ${MBOX}           = Mailbox of the extension/user that startend the<br />
;                     recording<br />
;<br />
; Date variables:<br />
; %Y 4 digits year<br />
; %y 2 digits year<br />
; %m 2 digits month<br />
; %d 2 digits day<br />
; %h 2 digits hour<br />
; %i 2 digits minute<br />
; %s 2 digits seconds</p>
<p dir="auto">monitor_filename=g${DEST_EXTENSION}-${UNIQUEID}<br />
monitor_format=wav<br />
monitor_mix=true</p>
<p dir="auto">; You can specify a script to be executed when the recording<br />
; is finished. It will receive 3 parameters, the complete<br />
; path and filename of the IN leg, the OUT leg and the final<br />
; recording NAME. You should run soxmix in your script to join<br />
; Path to your voicemail directory<br />
; For voicemail to work the fop2 server must run on the same server<br />
; as asterisk, or your voicemail directory must be network mounted<br />
voicemail_path=/var/spool/asterisk/voicemail</p>
<p dir="auto">; By default IM chats are not logged/saved. If you uncomment<br />
; the following parameter, all chats will be stored on the chatlog<br />
; table inside the fop2settings.db sqlite database.<br />
;<br />
;save_chat_log=1</p>
<p dir="auto">; --- SAMPLE GROUPS ---<br />
;group=queues:QUEUE/100,QUEUE/101<br />
;group=deptA:SIP/100,SIP/101,SIP/102<br />
; --- END SAMPLE ---</p>
<p dir="auto">; --- SAMPLE USER LIST ---<br />
; format: user= EXTENSION : SECRET : PERMISSIONS : GROUPS<br />
; You can enumerate several permissions and groups separated by comma<br />
; available permissions:  'all', 'dial', 'hangup', 'meetme', 'pickup',<br />
;                         'record', 'spy', 'transfer', 'whisper',<br />
;                         'queuemanager', 'queueagent', 'phonebook',<br />
;                         'chat', 'preferences'<br />
user=100<img src="http://localhost:4567/assets/plugins/nodebb-plugin-emoji/emoji/android/1f522.png?v=9c14fadbfa0" class="not-responsive emoji emoji-android emoji--1234" style="height:1.4em;width:auto;vertical-align:middle" title=":1234:" alt="🔢" />dial,transfer,spy,whisper,hangup,pickup,record:team<br />
user=107:8843:dial,transfer,spy,whisper,hangup,pickup,record:team</p>
<p dir="auto">;user=620<img src="http://localhost:4567/assets/plugins/nodebb-plugin-emoji/emoji/android/1f522.png?v=9c14fadbfa0" class="not-responsive emoji emoji-android emoji--1234" style="height:1.4em;width:auto;vertical-align:middle" title=":1234:" alt="🔢" />all:queues<br />
;user=621<img src="http://localhost:4567/assets/plugins/nodebb-plugin-emoji/emoji/android/1f522.png?v=9c14fadbfa0" class="not-responsive emoji emoji-android emoji--1234" style="height:1.4em;width:auto;vertical-align:middle" title=":1234:" alt="🔢" />dial,transfer,pickup:deptA<br />
;user=622<img src="http://localhost:4567/assets/plugins/nodebb-plugin-emoji/emoji/android/1f522.png?v=9c14fadbfa0" class="not-responsive emoji emoji-android emoji--1234" style="height:1.4em;width:auto;vertical-align:middle" title=":1234:" alt="🔢" />all<br />
;user=623<img src="http://localhost:4567/assets/plugins/nodebb-plugin-emoji/emoji/android/1f522.png?v=9c14fadbfa0" class="not-responsive emoji emoji-android emoji--1234" style="height:1.4em;width:auto;vertical-align:middle" title=":1234:" alt="🔢" />meetme,pickup<br />
buttonfile=buttons.cfg<br />
; ------ END SAMPLE ------</p>
<h2>==================================================================<br />
buttons.cfg</h2>
<p dir="auto">[QUEUE/electrolux]<br />
type=queue<br />
label=Electrolux<br />
context=from-sip<br />
extension=99</p>
<p dir="auto">[DAHDI/1]<br />
type=trunk<br />
label=Lineas<br />
channel=DAHDI/1<br />
channel=DAHDI/2<br />
channel=DAHDI/3<br />
channel=DAHDI/4<br />
channel=DAHDI/5<br />
channel=DAHDI/6<br />
channel=DAHDI/7<br />
channel=DAHDI/8<br />
channel=DAHDI/9<br />
channel=DAHDI/10<br />
channel=DAHDI/11<br />
channel=DAHDI/12<br />
channel=DAHDI/12<br />
channel=DAHDI/14<br />
channel=DAHDI/15<br />
channel=DAHDI/16<br />
channel=DAHDI/17<br />
channel=DAHDI/18<br />
channel=DAHDI/19<br />
channel=DAHDI/20<br />
channel=DAHDI/21<br />
channel=DAHDI/22<br />
channel=DAHDI/23<br />
channel=DAHDI/24<br />
channel=DAHDI/25<br />
channel=DAHDI/26<br />
channel=DAHDI/27<br />
channel=DAHDI/28<br />
channel=DAHDI/29<br />
channel=DAHDI/30<br />
channel=DAHDI/31<br />
channel=DAHDI/32<br />
channel=DAHDI/33<br />
channel=DAHDI/34<br />
channel=DAHDI/35<br />
channel=DAHDI/36<br />
channel=DAHDI/37<br />
channel=DAHDI/37<br />
channel=DAHDI/38<br />
channel=DAHDI/39<br />
channel=DAHDI/40<br />
channel=DAHDI/41<br />
channel=DAHDI/42<br />
channel=DAHDI/43<br />
channel=DAHDI/44<br />
channel=DAHDI/45<br />
channel=DAHDI/46<br />
channel=DAHDI/47<br />
channel=DAHDI/48<br />
channel=DAHDI/49<br />
channel=DAHDI/50<br />
channel=DAHDI/51<br />
channel=DAHDI/52<br />
channel=DAHDI/53<br />
channel=DAHDI/54<br />
channel=DAHDI/55<br />
channel=DAHDI/56<br />
channel=DAHDI/57<br />
channel=DAHDI/58<br />
channel=DAHDI/59<br />
channel=DAHDI/60<br />
channel=DAHDI/61<br />
channel=DAHDI/62<br />
channel=DAHDI/63<br />
channel=DAHDI/64</p>
<p dir="auto">[sip/super]<br />
type=extension<br />
context=from-sip<br />
extension=100<br />
label=Supervisor</p>
<p dir="auto">[sip/call_1]<br />
type=extension<br />
context=from-sip<br />
extension=101<br />
label=Agente 1</p>
<p dir="auto">[sip/call_2]<br />
type=extension<br />
context=from-sip<br />
extension=102<br />
label=Agente 2</p>
<p dir="auto">[sip/call_3]<br />
type=extension<br />
context=from-sip<br />
extension=103<br />
label=Agente 3</p>
<p dir="auto">[sip/call_4]<br />
type=extension<br />
context=from-sip<br />
extension=104<br />
label=Agente 4</p>
<p dir="auto">[sip/call_5]<br />
type=extension<br />
context=from-sip<br />
extension=105<br />
label=Agente 5</p>
<p dir="auto">[sip/call_6]<br />
type=extension<br />
context=from-sip<br />
extension=106<br />
label=Agente 6</p>
<p dir="auto">[sip/call_7]<br />
type=extension<br />
context=from-sip<br />
extension=107<br />
label=Agente 7</p>
<p dir="auto">[sip/call_8]<br />
type=extension<br />
context=from-sip<br />
extension=108<br />
label=Agente 8</p>
<p dir="auto">[sip/call_9]<br />
type=extension<br />
context=from-sip<br />
extension=109<br />
label=Agente 9</p>
<p dir="auto">[sip/call_10]<br />
type=extension<br />
context=from-sip<br />
extension=110<br />
label=Agente 10</p>
<p dir="auto">[sip/call_11]<br />
type=extension<br />
context=from-sip<br />
extension=111<br />
label=Agente 11</p>
<p dir="auto">[sip/call_12]<br />
type=extension<br />
context=from-sip<br />
extension=112<br />
label=Agente 12</p>
<p dir="auto">[sip/call_13]<br />
type=extension<br />
context=from-sip<br />
extension=113<br />
label=Agente 13</p>
<p dir="auto">[sip/call_14]<br />
type=extension<br />
context=from-sip<br />
extension=114<br />
label=Agente 14</p>
<p dir="auto">[sip/call_15]<br />
type=extension<br />
context=from-sip<br />
extension=115<br />
label=Agente 15</p>
<p dir="auto">Thank you very much</p>
<p dir="auto">Jaime Infante</p>
]]></description><link>http://localhost:4567/topic/924/i-have-problems-listening-and-whispering</link><generator>RSS for Node</generator><lastBuildDate>Tue, 27 Oct 2026 07:26:12 GMT</lastBuildDate><atom:link href="http://localhost:4567/topic/924.rss" rel="self" type="application/rss+xml"/><pubDate>Sat, 15 Oct 2011 15:23:22 GMT</pubDate><ttl>60</ttl><item><title><![CDATA[Reply to I have problems listening and whispering on Mon, 17 Oct 2011 02:25:55 GMT]]></title><description><![CDATA[<p dir="auto">Fop 2.23 fixes an issue where listen/whisper permission is lost after a relogin. So please upgrade, it wlll probably fix your problem.</p>
]]></description><link>http://localhost:4567/post/4079</link><guid isPermaLink="true">http://localhost:4567/post/4079</guid><dc:creator><![CDATA[nicolas]]></dc:creator><pubDate>Mon, 17 Oct 2011 02:25:55 GMT</pubDate></item></channel></rss>