Demo login issue
We are trialing out the demo version of FOP2 against a Druid OSE 2.0.1 system (that has asterisk 1.4.23 underneath the hood) . Unfortunately we have been unable to login to the fop2 web interface... instead the login page increments through "Connecting to server, attempt number 1" through to "Connecting to server, attempt number 10". After this we get a "Could not connect to server" error message
I have been through the forums and noticed that others have encountered this.
We can confirm that:
[list:2f6l4vg4][*:2f6l4vg4]the connection tests ok with
[/*:2f6l4vg4][*:2f6l4vg4]the extension and password we are using for login is included in the fop2.cfg and within the asterisk configuration
[/*:2f6l4vg4][*:2f6l4vg4]we are not running FOP1
[/*:2f6l4vg4][*:2f6l4vg4]fop2 is running
[/*:2f6l4vg4][*:2f6l4vg4]fop2 has the port 4445
[/*:2f6l4vg4][*:2f6l4vg4]we have tested the latest version of flash in both Internet Explorer and Firefox
[/*:2f6l4vg4][*:2f6l4vg4]iptables is not blocking the traffic
[/*:2f6l4vg4][*:2f6l4vg4] A cutdown version of the fop2.cfg
There is nothing relevant showing up in the asterisk logs. The apache log includes errors relating to missing files (mostly javascript files), but based upon other comments in the forum these will not result in the authentication issues.
Any advice that might point us towards getting fop2 running would be appreciated.
Thanks in advance.
I have been through the forums and noticed that others have encountered this.
We can confirm that:
[list:2f6l4vg4][*:2f6l4vg4]the connection tests ok with
/usr/local/fop2/fop2_server --test
Flash Operator Panel 2 - No valid license found. Demo Mode
Connection to manager OK!
[/*:2f6l4vg4][*:2f6l4vg4]the extension and password we are using for login is included in the fop2.cfg and within the asterisk configuration
[/*:2f6l4vg4][*:2f6l4vg4]we are not running FOP1
[/*:2f6l4vg4][*:2f6l4vg4]fop2 is running
ps -ef | grep fop
root 16707 1 0 11:54 ? 00:00:00 /usr/local/fop2/fop2_server -d
root 17042 13828 0 12:02 pts/0 00:00:00 grep fop
[/*:2f6l4vg4][*:2f6l4vg4]fop2 has the port 4445
netstat -npa|grep 4445
tcp 0 0 0.0.0.0:4445 0.0.0.0:* LISTEN 16707/fop2_server
[/*:2f6l4vg4][*:2f6l4vg4]we have tested the latest version of flash in both Internet Explorer and Firefox
[/*:2f6l4vg4][*:2f6l4vg4]iptables is not blocking the traffic
[/*:2f6l4vg4][*:2f6l4vg4] A cutdown version of the fop2.cfg
[general]
; AMI definitions
manager_host=localhost
manager_port=5038
manager_user=fop2
manager_secret=PASSWORD-REMOVED
;event_mask=call,agent
; Daemon definitios
;listen_port = 4445
;restrict_host = www.asternic.org
;web_dir = /var/www/html/operator/fop2
; Global Config
language = en
poll_interval = 86400
poll_voicemail = 1
monitor_ipaddress = 0
;master_key = 5678
; USER LIST
user=222:1234:all
buttonfile=buttons.cfg
;#exec autoconfig-users-freepbx.sh
[SIP/222]
type=extension
extension=222
context=druid-default
label=Test
mailbox=222@druid-default
extenvoicemail=*222@druid-default
There is nothing relevant showing up in the asterisk logs. The apache log includes errors relating to missing files (mostly javascript files), but based upon other comments in the forum these will not result in the authentication issues.
Any advice that might point us towards getting fop2 running would be appreciated.
Thanks in advance.
Comments
Can you telnet to port 4445 from your browser machine to the asterisk machine? Did you try with other browsers or machines on the network? It can be a firewall on the local machine, a missing flash player on your browser, or some kind of network filter.
Best regards,
Yes we were able to telnet from the browsing machine.
After trying successfully from another box we rebooted the browsing box and had success from this environment as well (obviously a windows machine).
Sorry to have not attempted this before posting the question.