Presence - remove Other

andybonyxandybonyx
in Support
Hi,
Probably a simple one but I'd like to remove "Other" from the drop-down for presence. I can't see it in the presence.js so thinking this is hard-coded?

Reason being, my curious users are setting themselves to "Other" and wondering why they won't get any calls!

Thanks for any advice.

Regards,
Andy

Comments

  • nicolasnicolas
    Hi Andy,

    As you guessed , it is hardcoded. I will have to write some kind of option in order to disable the "other" state.
  • andybonyxandybonyx
    No problem, thank you for the quick reply.
    It's actually not a major issue for me, what I've done (for anyone else curious) is made my users aware of this by changing a bit of the visible javascript code:
    index.html (line 60): 
    <select id='presence' name='presence' onChange='alert("Changing this sets you to DND on the phone system, so CANNOT receive calls!\rSo remember to set it back to Available");setState(this);'>

    As you can see this just pops a box up to warn people that changing this sets it on the phone system! Simple and works ;-)


    Regards,
    Andy
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