Can't login after registering on CentOS 5.7

I had a demo version of FOP 2.26 running smoothly on my 32-bit CentOS 5.7 server and purchased a license. Once I installed the license and restarted the server, I get prompted for a username and password, but it never connects.

I saw someone suggesting that one of my button labels beyond the first 15 might have a non-ascii character in them, so I checked. All of my button labels are ascii only.

I ran fop2_server --test and it tells me that I have a valid license and that it connects to the manager OK. If I revoke the license and restart the server, everything works fine. Re-register, and the problem returns.

Any suggestions on how to get this working with the license in place?

Comments

  • First you must determine if you cannot connect or if the credentials are wrong.

    Are you prompted for exten/pass again? or it times out 1,2,3,4 ?

    To see a list of valid users you must inspect the output from
    /usr/local/fop2/autoconfig-users-freepbx.sh
    

    To see if you might have an invalid character run:
    /usr/local/fop2/autoconfig-buttons-freepbx.sh >/tmp/buttons.cfg
    file /tmp/buttons.cfg
    

    It should say "ASCII text", if anything else, you *do* have a bad character somewhere, opening the /tmp/buttons.cfg with less will probably show it as a ? sign

    There is another posibility of a bad character, and that is in the licensee name, that is hard to find/check , you will have to send me by email (NOT HERE!) your activation code so I can review it. Or you can try to catch me on the live help to chat.

    Best regards,
  • I've confirmed that the user and password I'm trying to log in with are in the output from autoconfig-users-freepbx.sh. My session times out when I try to log in.

    I've double-checked that the response from file /tmp/buttons.cfg returns ASCII text.

    I suspected a bad character in the licensee name (I used an apostrophe), and tried to revoke the license, change the name and re-register, but perhaps I can't change the licensee name on my own after registering.

    I will email you my registration code.
  • I am also experiencing this. Installed in demo mode, was able to login. Purchased a license, registered license, login screen is continuously trying to login. I did use an apostrophe in the name. I tried to revoke and reinstall the license, but I am not prompted to reenter the name. Any assistance would be appreciated.
  • Hi,

    Please contact us via email, live help or support.asternic.biz to review your activation code and licensee name.

    Best regards,
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