trunk status

rapidnetrapidnet
in Support
I have just set up the fop2, and like it. I am having an issue where I don't see the status of trunks.


It is configured properly, I believe. Where would any error logs be?

Thx

Comments

  • nicolasnicolas
    Do you see trunk buttons at all? If you do not see them, maybe you hit the 15 button limit on the free version.

    Best regards,

    --
    Nicolás
  • rapidnetrapidnet
    Hello,

    Yes I see the buttons, and I only have 10 total buttons configured. The trunk buttons just do not show any calling information? The extension buttons work. I have yet to check the conference or que buttons.




    Do you see trunk buttons at all? If you do not see them, maybe you hit the 15 button limit on the free version.

    Best regards,

    --
    Nicolás
  • nicolasnicolas
    Can you post your trunk button definition? What kind of channel are you monitoring?
  • rapidnetrapidnet
    The trunks are all SIP...

    SIP/2000]
    type=extension
    extension=2000
    context=from-internal
    label=Seemore Phone1
    mailbox=2000@default
    extenvoicemail=*2000@from-internal

    [SIP/2500]
    type=extension
    extension=2500
    context=from-internal
    label=Seemore Phone2
    mailbox=2500@default
    extenvoicemail=*2500@from-internal

    [SIP/2501]
    type=extension
    extension=2501
    context=from-internal
    label=Seemore Phone3
    mailbox=2501@default
    extenvoicemail=*2501@from-internal

    [SIP/2006]
    type=extension
    extension=2006
    context=from-internal
    label=Seemore Phone4
    mailbox=2006@default
    extenvoicemail=*2006@from-internal

    [QUEUE/9000]
    type=queue
    label=Telemarketer
    extension=9000
    context=from-internal

    [ViaTalk]
    type=trunk
    label=ViaTalk

    [VoipDiscount]
    type=trunk
    label=VoipDiscount

    [FreeDigits]
    type=trunk
    label=FreeDigits

    [CONFERENCE/100]
    type=conference
    label=Conference 100
    extension=100
    context=from-internal
  • nicolasnicolas
    Hi,

    Your trunk definition is not correct, you should use their channel technology, like:

    [SIP/ViaTalk]

    Best regards,
  • rapidnetrapidnet
    OK..

    Just tried this again and it did work. Great, thanks. I could have sworn I had tried that before though....


    Does that status only show how many calls are on a trunk, or does it also show the incoming call information?

    Thx
  • nicolasnicolas
    Great it worked... trunk buttons only show the number of channels being used, with no extra information.
  • RonSRussellRonSRussell
    In my case I am using PRI trunks and have already changed DAHDI to ZAP in autoconfig-buttons-freepbx.sh. All I am getting for trunk use on the panel is "1 lines in use" even when I have 10 active inbound or outbound calls. How do I get the panel to show 23 PRI channels ?
  • nicolasnicolas
    Hi Ronald,

    You can run the autoconfig-buttons-freepbx.sh config script in the linux console and check its output. A Trunk button should list every channel on the pri with "Channel=" directives, something like:

    [ZAP/1]
    type=trunk
    label=My Pri
    channel=ZAP/2
    channel=ZAP/3
    ..

    If your modification was done in half, you might get something like:

    [ZAP/1]
    type=trunk
    label=My Pri
    channel=[color=#FF0000:3js302xk]DAHDI/2[/color:3js302xk]

    And that will fail to monitor ZAP/2.

    I am just guessing, but that might be the issue you are having.

    Best regards,

    --
    Nicolás
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