FOP2 not always update
Hi
Since I switcht to a new server and/or have updated to fop2 v2.27, the pannel updated not always correct.
ie:
I change my status to 'do not disturb' .... when I change the status back, I will see always 'do not disturb' in the pannel.
.... or....
I have a monitor from another server. If there someone calls, I can see how it is ringing.
If no one answers the call, it rings on the pannel on endlessly, even though the phone stops ringing.
... or ....
Same monitoring from other server.....
I'll call there. Peer will accept this call. Status on Pannel is OK. We end the call. The status is still active and shows a connection.
When I reloaded the Pannel page that displays is correct again.
Where is the issue.
Regards
Mansaylon
Since I switcht to a new server and/or have updated to fop2 v2.27, the pannel updated not always correct.
ie:
I change my status to 'do not disturb' .... when I change the status back, I will see always 'do not disturb' in the pannel.
.... or....
I have a monitor from another server. If there someone calls, I can see how it is ringing.
If no one answers the call, it rings on the pannel on endlessly, even though the phone stops ringing.
... or ....
Same monitoring from other server.....
I'll call there. Peer will accept this call. Status on Pannel is OK. We end the call. The status is still active and shows a connection.
When I reloaded the Pannel page that displays is correct again.
Where is the issue.
Regards
Mansaylon
Comments
First of all, monitoring remote servers can be troublesome if the asterisk manager connection is interrupted or breaks (and that usually happens when connecting to asterisk ami over the internet, slow or unreliable link). IF your remote server connection manager breaks, then the fop2 display will not be reliable. If you want to see if that is what is happen, you have to start fop2_server in debug mode (add -X 15 -l /var/log) in the OPTIONS line in /etc/sysconfig/fop2 or whatever way you use to launch fop2_server, so you can inspect the /var/log/fop2_debug.log.
Regarding the DND problems, are those on a local server? Is it reproducible? I mean, *every* time you change status? How are you setting DND, dialing a feature code? from fop2? How are buttons configured, by hand? What is your button configuration? There are lots of things you do not say so I cannot ask you more direct questions to know about your environment. Are you using FreePBX?
No... I have a normal Asterisk installation (no FreePBX).
Amazingly, my colleague has no problems not with the monitoring.
About Firewall.... do I need UDP, TCP or both ?
If you ever see any kind of status change, either an extension becoming busy, or anything else, then it is not a firewall issue.