Speed Dial - Transfer
Hi All,
We recently purchased the speed dial plugin however we'd like it to work in a particular way, and we're unsure how to do this.
If we have an established call with a customer of ours and want to transfer the call to extension 000 for example we would normally transfer on the phone to 000, advise the transfer recipient who the customer is and then hit transfer.
How can we do this using the speed dial plugin?
We recently purchased the speed dial plugin however we'd like it to work in a particular way, and we're unsure how to do this.
If we have an established call with a customer of ours and want to transfer the call to extension 000 for example we would normally transfer on the phone to 000, advise the transfer recipient who the customer is and then hit transfer.
How can we do this using the speed dial plugin?
Comments
Hi.
@tomwer does it work for you?
I have tried to do a supervised transfer and call rings back to another available ext, instead to the external number in the dial box . anyone know how to fix this?