Privacy for CLID in Queues

  1. 2 years ago

    Hello,

    Is there a way to have CLID privacy for Queues? I am trying to maintain so that agents can see the call coming into the appropriate queue but it should not display the callerid, just that the phone is ringing.
    this would apply to ringroups as well, i suppose.
    thanks!

  2. admin

    20 Jun 2016 Administrator

    Sorry, there is no privacy feature for waiting queue calls.

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