Manager Connection Problem

  1. 2 years ago

    Our FOP2 setup has been working fine without issues for years now. But just yesterday I started getting "Manager Connection Problem" message. The UI & buttons show up fine, but none of the call activity is shown. Any suggestions on how to fix this issue?

  2. admin

    7 Dec 2016 Administrator

    Seems like your Asterisk manager credentials have changed. If you use Elastix/FreePBX or any system that uses manager_custom.conf file, you can run this script to create a "fop2" manager user and configure everything automatically for you:

    cd /usr/src
    wget download.fop2.com/create_fop2_manager_user.pl
    chmod a+x create_fop2_manager_user.pl
    ./create_fop2_manager_user.pl
    service fop2 restart
  3. Thanks for the reply, when I ran the script I got "User 'fop2' already exists in Asterisk Manager configuration". Here's what my "manager_custom.conf" file looks like.

  4. admin

    8 Dec 2016 Administrator

    then check your /usr/local/fop2/fop2.cfg file and be sure manager_user and manager_secret matches what you have defined in your custom file.

    Best regards,

  5. Hmmm yap that did the trick, thanks.
    I don't know how it was working all this time then, the files list modified date was in 2015.

  6. 11 months ago

    Where is the custom file located?

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