Xfer to voicemail button sets DND

FreerPBXerFreerPBXer
in Support
We are having an issue with FOP2 2.31.07 where the Transfer to Voicemail button seems to be setting DND on extension instead of transferring the call to voicemail. Once set, it cannot be un-set using FOP2, only with *79 from the handset. The handset does not show DND enabled, just FOP2.

We are running FreePBX 10.13.66-15 against Asterisk 13.10.0

Comments

  • FreerPBXerFreerPBXer
    Solved: DND toggle is defaulted to *76. Some extensions start with 76xx. So when FOP2 or the ##*ext was sending ##**7642 (for example), it was being executed as son as the 6 was entered as a DND toggle. Disabling that feature in FreePBX solved the problem.
  • nicolasnicolas
    Thanks for posting the solution.. it is not a FOP2 issue as the dialplan is not handled by FOP2, but from FreePBX.
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