TRUNK MONITORING FOP2 NOT SHOW DESTIONATION NUMBER FOR PREDICTIVE DIALING

  1. 2 years ago

    Dear FOp2 Team,

    I have issue on trunk monitoring fop2,

    If i try dialing customer number from softphone and success connected/talking to customer, on fop2 monitoring trunk , customer number will be appear.

    But if i using predictive / autodialer and customer talking to agent, number not appear on fop2 monitoring trunk

    is it the issue on fop2 ?

    Here log asterisk for predictive dialing

    • - Executing [02476480119@from-peerclient:1] Set("SIP/peerclient-0011eaed", "VOLUME(TX,p)=3") in new stack
    • - Executing [02476480119@from-peerclient:2] NoOp("SIP/peerclient-0011eaed", "CALL FROM >> TO NUMBER >> 622476480119") in new stack
    • - Executing [02476480119@from-peerclient:3] Goto("SIP/peerclient-0011eaed", "dlpn-peerclient,622476480119,1") in new stack
    • - Goto (dlpn-peerclient,622476480119,1)
    • - Executing [622476480119@dlpn-peerclient:1] Set("SIP/peerclient-0011eaed", "SIP_FROM="DCP-219"<sip:DCP-219@10.19.21.102:5060>;tag=1e6ed9d8-6615130a-13c4-55022-2fc094-4d85bf3-2fc094") in new stack
    • - Executing [622476480119@dlpn-peerclient:2] Set("SIP/peerclient-0011eaed", "SIP_FROM="DCP-219"") in new stack
    • - Executing [622476480119@dlpn-peerclient:3] Set("SIP/peerclient-0011eaed", "SIP_FROM=219") in new stack
    • - Executing [622476480119@dlpn-peerclient:4] Set("SIP/peerclient-0011eaed", "CALLERID(all)=219") in new stack
    • - Executing [622476480119@dlpn-peerclient:5] Set("SIP/peerclient-0011eaed", "FROM_IP=10.19.21.102") in new stack
    • - Executing [622476480119@dlpn-peerclient:6] NoOp("SIP/peerclient-0011eaed", "DNID = 02476480119") in new stack
    • - Executing [622476480119@dlpn-peerclient:7] NoOp("SIP/peerclient-0011eaed", "RDNIS = ") in new stack
    • - Executing [622476480119@dlpn-peerclient:8] NoOp("SIP/peerclient-0011eaed", "ANI = DCP-219") in new stack
    • - Executing [622476480119@dlpn-peerclient:9] NoOp("SIP/peerclient-0011eaed", "NUM = 219") in new stack
    • - Executing [622476480119@dlpn-peerclient:10] Set("SIP/peerclient-0011eaed", "GROUP()=peerclient") in new stack
    • - Executing [622476480119@dlpn-peerclient:11] NoOp("SIP/peerclient-0011eaed", "CURRENT_CALL >> peerclient = 40") in new stack
    • - Executing [622476480119@dlpn-peerclient:12] Set("SIP/peerclient-0011eaed", "CALLERID(all)=DCP-219") in new stack
    • - Executing [622476480119@dlpn-peerclient:13] ResetCDR("SIP/peerclient-0011eaed", "") in new stack
    • - Executing [622476480119@dlpn-peerclient:14] Set("SIP/peerclient-0011eaed", "CDR(caller_cid)=") in new stack
    • - Executing [622476480119@dlpn-peerclient:15] Set("SIP/peerclient-0011eaed", "CDR(channeltype)=SIP") in new stack
    • - Executing [622476480119@dlpn-peerclient:16] Set("SIP/peerclient-0011eaed", "CDR(recvip)=10.19.21.102") in new stack
    • - Executing [622476480119@dlpn-peerclient:17] Set("SIP/peerclient-0011eaed", "CDR(peerip)=10.19.21.102") in new stack
    • - Executing [622476480119@dlpn-peerclient:18] Set("SIP/peerclient-0011eaed", "CDR(sip_from)=sip:DCP-219@10.19.21.102:5060") in new stack
    • - Executing [622476480119@dlpn-peerclient:19] Set("SIP/peerclient-0011eaed", "CDR(sip_uri)=sip:core@10.19.21.102:5060") in new stack
    • - Executing [622476480119@dlpn-peerclient:20] Set("SIP/peerclient-0011eaed", "CDR(useragent)=MYCUST SIP Routing Proxy 7.33.1000.10013") in new stack
    • - Executing [622476480119@dlpn-peerclient:21] Set("SIP/peerclient-0011eaed", "CDR(peername)=peerclient") in new stack
    • - Executing [622476480119@dlpn-peerclient:22] Set("SIP/peerclient-0011eaed", "CDR(outcodec)=alaw") in new stack
    • - Executing [622476480119@dlpn-peerclient:23] NoOp("SIP/peerclient-0011eaed", "{CALLINGPRES} = 0") in new stack
    • - Executing [622476480119@dlpn-peerclient:24] NoOp("SIP/peerclient-0011eaed", "{CHANNEL} = SIP/peerclient-0011eaed") in new stack
    • - Executing [622476480119@dlpn-peerclient:25] NoOp("SIP/peerclient-0011eaed", "{CONTEXT} = dlpn-peerclient") in new stack
    • - Executing [622476480119@dlpn-peerclient:26] NoOp("SIP/peerclient-0011eaed", "{ENUM} =") in new stack
    • - Executing [622476480119@dlpn-peerclient:27] NoOp("SIP/peerclient-0011eaed", "{CONTEXT} = dlpn-peerclient") in new stack
    • - Executing [622476480119@dlpn-peerclient:28] Set("SIP/peerclient-0011eaed", "HANGUP_SIDE=CALLER") in new stack
    • - Executing [622476480119@dlpn-peerclient:29] Dial("SIP/peerclient-0011eaed", "SIP/TSEL27/9994622476480119,,tTg") in new stack

    Trunk config

    [peerclient]
    fromdomain=10.19.21.102
    host=10.19.21.102
    disallow=all
    allow=alaw
    qualify=yes
    context=from-peerclient
    type=peer
    insecure=port,invite
    canreinvite=no
    trustrpid=yes
    sendrpid=yes
    qualifyfreq=60
    transport=udp
    encryption=no
    callcounter=yes
    cc_monitor_policy=generic
    dtmfmode=rfc2833

    Thanks

    Thanks

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