I am seeing that the call timers inside the Queue buttons get out of sync rather quickly (the Extension button's timer & status are correct, but not always the timers listed inside each Queue button).
You can see in my attached screenshot that Clerk 14 is currently in a call and has been for 8 seconds. The upper Queue button correctly shows clerk 14 is active in a call for 9 seconds (close enough), but the bottom Queue button never stopped counting since his previous call, and now is up to 1:17 and climbing.
I have turned on debug logging with -X 3 and I do see AgentConnected and AgentComplete messages occur as expected when this happens. If I refresh the page in my browser (Chrome), everything is correct again for a short while, but before long I start seeing some of these mismatched timers again.
I am using Asterisk 13 (in which eventmemberstatus is deprecated, but the same events are always sent by default ) with FOP 2.31.15 and I have my manager.conf setup with the event filters described in the installation instructions here:
It just appears as though not all of the AgentComplete messages are always being processed, or are only updating some of the Queue buttons but not others for some reason.
I tried cranking up the poll_interval to see if that could work around the problem, but it hasn't helped that I've noticed.
Any thoughts for me? Or any additional information I can provide?