Agent logged out from Queue DND in Fop not longer visible

  1. 6 months ago

    Hi
    using 2.31.18 plugins Presence Box DND Integration,Queue Pause from Presence box

    Agent logged in via fop to queues , make pause or DND unpause and "undnd" - all ok

    Now Agent goes to DND and later logged aut from queue - in fop the DND is gone the databse /fop2state/SIP/XX is deleted,
    the DND/XX is not deleted - so the extension XX is still DND but not longer show in FOP

    br

    Marcelo

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