Voicemail Explorer not displaying voicemails

marvinhorstmarvinhorst
in Support
Voicemail explorer is not displaying voicemails. I do have all of the correct permissions, as stated in a previous thread, in the /etc/asterisk/manager.conf file. The icon on the extension button is displaying the correct number of voicemails but when I "click" the icon the popup window displays an empty list.

I purchased a license with voicemail explorer. Is there a way to debug this to see why it isn't working?

Comments

  • nicolasnicolas
    Do you use a default voicemail context or with some other name? Are you using the default location for file based voicemails? /var/spool/asterisk/voicemail ? You can run fop2_server with debug level 511, it will give a hint on what problem you have...
  • marvinhorstmarvinhorst
    I figured out what the problem was. I had this line in fop2.cfg left over from a previous version. :oops:
    event_mask=call,agent

    I removed it and all is well!
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