Asternic Stats Question
I'm a happy purchaser of your FOP2 panel.
I have managed to create departments that have their own logins and can act as separate entities. Now I need to give each department their own stats.
I'm being *slightly* lazy in asking this before checking out the demo, but can I create logins that restrict stats to certain groups of agents (ie departments)? Each department is essentially a separate company as far as we're concerned and they don't want cross-pollination of information.
Many thanks in advance.
David.
I have managed to create departments that have their own logins and can act as separate entities. Now I need to give each department their own stats.
I'm being *slightly* lazy in asking this before checking out the demo, but can I create logins that restrict stats to certain groups of agents (ie departments)? Each department is essentially a separate company as far as we're concerned and they don't want cross-pollination of information.
Many thanks in advance.
David.
Comments
Asternic Stats Pro has the feature/option includes user authentication and authorizations: you can create users and restrict them to view some queues, agents or particular reports. So, you can create users restricted to just some queues or agents, but with Asternic Pro. We can send you a trial key if you want to test it out.
Best regards,